this is just a rant after weeks of looking and planning a family holiday for my children and grandkids found the hotel we wanted emailed hotel with our dates and type of rooms we wanted no problem.so i booked and payed for flights and deposit for hotel all good.
This was our christmas present to our family a 10 day all inclusive holiday to corfu i was really looking forward to it as it would be all 5 of my grandkids first time on a plane.
then today i get an email from our travel agent to say our hotel will now not be opening until 3 days in to our holiday and offerd 3 days in another hotel on half board basis stating it was a better hotel and a upgrade.
our oldest grandchild is 7 and on there websiteit states booking for over 12 only so no facilites for kids and the smallest swimming pool i have ever seen and they call this an upgrade.
sorry about the rant but i feel so angry that they can treat people this way and get away with it as it stands we may have to cancel the holiday and i now feel so depressed and cant stop crying i was so looking forward to this