Complaint Response: A few of you may... - Fertility Network UK

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Complaint Response

11 Replies

A few of you may remember reading my last message about the complaint I made to my clinic regarding my treatment for when I had a donor egg and sperm and that I wasn't satisfied with the results.

Anyway today I had a call to say; that generally only 50% of any embryos are frozen due to their strict criteria. The egg and sperm donor met the requirements when they signed up so I guess they are saying that it was just unfortunate - yes at £7000 spent on it!

However, they did offer to refund the medication that I didn't use and will pay the postage as well. I guess that is something even if it won't give me that longed for baby that I so desire.

So for now, I'm going to try and get a job, give it a year or so and perhaps have another go but hope to meet someone in the mean time which scares me as I've been hurt many a times (so more heart ache along the way)!

I guess I have to try and pick myself up, however hard it is x

11 Replies

Hey

You will get through this💕good times don't last forever just as bad times won't💕

in reply to

Thank you - I guess that's a positive statement! Wouldn't it be lovely if the good times did!

Best Wishes x

in reply to

Totally😘big hugs

Bighope4 profile image
Bighope4

Wishing you success and happiness with your plans 😀 X

in reply toBighope4

Thank you x

Sharon2015 profile image
Sharon2015

Big hugs, you will get through those tough days xx

in reply toSharon2015

Thank you x

HowCome profile image
HowCome

Hi Distinction, so sorry you didn't get a successful cycle.

The whole human repro lottery is somewhat loaded against us, eh? Even with young-enough, highly screened eggs and sperm, our chances are 1 in 3... we are hoping for 3rd time lucky, even though my age group get 1 in 6...

.... Take good care of yourself, and if you decided to give it another go, or if you decide to add to your life on other ways, best wishes. Xx

in reply toHowCome

Many thanks x

72cloud9 profile image
72cloud9

Well done for being brave enough to let them know you werent entirely happy with your plan.Im left with a load of meds also which I think I was ill advised with the one prescription to get everything in 1 go and as i didnt complete the treatment as things did not progress not all of it was used! I neednt have got everything!!

Sounds like at least u have a plan for now and thats the best way to keep moving forward until u feel ready to try again x

in reply to72cloud9

Maybe you could speak to your clinic about refunding yours or use it with another clinic!

My plan is like a mountain and I'm trying to work my way through it.

Will be in touch again soon x

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