Disappearing sound on the App!

[Upsidaisy]

Hello fellow runners, does anyone have a solution to this problem? Sarah Millican is my coach and I can now barely hear her through my headphones, although my music comes through loud and clear. I have adjusted the sound level to maximum in the app, but it has made no difference. Has anyone else experienced this issue and have you managed to resolve it?

[Ian5K Graduate]

Does the music reduce in volume a second or two before the coach speaks? That’s what should happen.

What app is your music on? Do you listen to both channels, in stereo, or just one ear?

[Upsidaisy Graduate in reply to Ian5K]

Yes, the music does reduce in volume just before the coach speaks. The music is on iTunes. I listen to both in stereo.Thank you for your reply.

[Ian5K Graduate in reply to Upsidaisy]

iTunes should be compatible. I don’t know what it could be then, sorry.

[Upsidaisy Graduate in reply to Ian5K]

Thank you for trying to help, much appreciated

[drun]

I haven't experienced this, you could try uninstalling and then reinstalling the app or post a comment about the app in Google Play or App Store this it where the developer finds out about any issues.

Hope this helps

[Upsidaisy Graduate in reply to drun]

Thanks drun, I’ll try both of those options