App playing up

[Rignold]

Has anyone else had a problem with the app? Mine has completely stopped functioning and lost all my data. Loggin* in through the Internet is fine though.

[Realfoodieclub Graduate]

Is that the Healthunlocked app? I’m sorry I never use it as it doesn’t give admin duties. Maybe send a report to support. It will be interesting to see if anyone else is having troubles. The app is apple only isn’t it?

[Macmac]

Yes, I've had issues with it a couple of times and had to delete the app and re-install it which has worked so far..

[ebcroquet]

Constantly struggle to get into the app! 😖 keep having to rejoin the community

[Anniemurph Graduate]

From comments on here over the years, the app has always been a bit logy (unless there's a new one I don't know about). Advice has often been to use the podcasts instead, but they don't save data. Frustrating for you.

[Rignold in reply to Anniemurph]

no the HU app, not the C25k app

[Anniemurph Graduate in reply to Rignold]

Oh, sorry - not enough coffee! I assumed all my problems were that I am a technoplonk and my phone is far cleverer than I am.

[ju-ju- Graduate]

I have completely reinstalled mine as it spat me out. I think it’s a bit dicky.