Instructor’s voice breaking up over music - Couch to 5K

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Instructor’s voice breaking up over music

MikeNunn profile image
6 Replies

Does anyone else have issues with, in my case, Sarah Milligan’s voice crackling and cutting out when it’s overplaying my music?

I have an iPhone X and blue tooth to my ear pieces.

If you’ve solved this issue, how did you do it. I couldn’t understand any of the final couple of time prompts and I wasn’t sure whether I was supposed to be running and for how long, walking or warming down. Thanks.

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MikeNunn profile image
MikeNunn
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6 Replies
nowster profile image
nowsterGraduate

One way that might work is to force it to re-download the voice files by changing your trainer to someone else, quitting the app completely (swipe away in the "double press" app switcher), then changing back to Sarah.

Dee2609 profile image
Dee2609Graduate

Haven’t had a problem myself but some do say if you’re running 3 apps (music, C25k and run mapping for instance) this can happen. I use Spotify and C25K then track on my Fitbit which seems to work fine….

MikeNunn profile image
MikeNunn in reply toDee2609

Thank you. Now I’ve mapped it, I’ve reinstalled the voice and won’t need to use the mapping. Fingers crossed.

Mikew84 profile image
Mikew84Graduate

It's because you are using bluetooth headphones. There is a known bug with the iPhone version of the app which causes this issue over bluetooth - works fine with wired headphones.

Leave an app review complaining about the issue - the developers don't seem interested in fixing it but if enough people complain maybe they will be forced to.

MikeNunn profile image
MikeNunn in reply toMikew84

Thank you, will do.

Stepz profile image
Stepz

I’ve got the same issue and will do the suggestion from Mikew84 of leaving a developers comment about this. Very frustrating

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