Why does my app keep stopping half way through?

[Sarahmu]

Ihave been using couch to 5k and have been loving it. I am on w5r2. My only problem is the app keeps stopping half way through. My phone is locked during each run so it's not accidental presses. I have only had the problem the past run. Please help

Thanks

[Cfc55 Graduate]

I’ve heard of a few people having problems with the odd run! Most say that it’s ok after that, so hopefully you’ll have no probs with the next one ☝️

[AlMorr Ambassador Graduate]

DEinstall it then INstall it, hopefully, it will work the second time, or do one of those scans on your phone, that sometimes makes a difference.

[Joster Graduate]

I found my app stalled if I didn't have it open, so for my runs I leave my phone display on throughout. that doesn't explain why it only just started doing it though! Music runs in background, app in front, and that solved my problem. I have my phone in an arm pouch so I don't accidentally press/interfere with it once it's running.. Drains battery quicker but doesn't lose time.

[driver08uk Graduate]

I find it helps to make sure all other apps (part from your music playlist) are closed before setting off. Sometimes when you have too many apps running, the C25K app has a tendency to occasionally shut itself down.

[billiboy12]

Did my W4R2 last night and mine stopped half way had to restart and fast forward to the point I think it stopped mid way.

[Oldjigger]

Are you using a fitness band/watch to track your run? I found mine interfered with the app when it gave a split alert at 1Km. So I ditched the app and just used the C25K podcasts.

[BaddieThePirate Graduate]

Sometimes my phone does odd things too. My Runkeeper kept recording but stopped giving me verbal updates last week. It's been fine this week. Hopefully it will solve itself.