Is anyone having Garmin Connect issues? - Couch to 5K

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Is anyone having Garmin Connect issues?

Steve_L profile image
Steve_LGraduate
6 Replies

My sleep, daily step and connection widgets on GC aren't working - "sorry there was an error rendering the widget". Anyone else getting this?

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Steve_L profile image
Steve_L
Graduate
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6 Replies
Dunder2004 profile image
Dunder2004Graduate

Yes a few little issues here too.

old_git profile image
old_gitGraduate

Hi Steve, My Garmin Connect has just updated and I experienced a few problems. Tend to use the PC for uploading and don't use the apps.

Steve_L profile image
Steve_LGraduate in reply to old_git

It's both the PC website and the tablet app that I'm having problems with....

Realfoodieclub profile image
RealfoodieclubGraduate

My app updated the other day and it's been a bit problematic since. Today it said it wasent connected so spent ages to get it to connect then it eventually downloaded my run. Love it when they say they are making it better and it gets worse.

Steve_L profile image
Steve_LGraduate

It seems to be working again now!

Rob_and_his_westie profile image
Rob_and_his_westieGraduate

Hi, yes - my other half has had the same issue with her Garmin FR15 as did I with my FR610. The solution, or at least the work around, is to manually upload the file until Garmin solves the problem. To do this, access Garmin Connect from a web browser on the PC that you use to sync your run and click on "Activities".

Above the activity list, on the far right hand side you will see the word "Import". Click it and you will see a pop-up allowing you to manually upload activities.

Now click on "Choose Files". You are looking for a .tcx or .fit file with the appropriate date/time stamp on it. This will be the date and time when you sync'd your Garmin watch. Possibly in your home folder, but it will be there somewhere.

Click "upload activities from file" and you're done. It shouldn't be necessary, but clearly the latest release of Garmin Connect code has some bugs in it.

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