Perseverance: Hi, I've recently joined the group... - CLL Support

CLL Support

22,511 members38,659 posts

Perseverance

NavyDavy profile image
13 Replies

Hi,

I've recently joined the group after coming across it during one of my many online searches. Amazed that I haven't seen the group before, but so glad that I am finally here. I've spent the last couple of weeks onsite reading and digesting, just to see how the group responds and reacts, etc. Hugely impressed by the wealth of knowledge, experience and valued opinion. The friendly and helpful environment that exists is also a huge positive.

Trying to be brief, my wife was diagnosed with CLL 'B' in 2009 whilst living in Spain. All tests and diagnosis were done by Spanish health authorities. (I can't praise them enough). From the very first blood test in 2009 we were told that my wife is ZAP70 neg, CD38 neg and 13q deleted. No test for IGHV or CD49 but those were early days. At least we had a more positive prognosis than most. It's been 10 years now and we are back in the UK and, thankfully, still on Watch and Wait. The blood count is still going in the wrong direction, waiting for it to hit those threshold levels, but at least we know where we are with it. She feels fine in herself, has some trouble shrugging off colds etc, but no other major problems with health, etc.

This post..... I would not normally post unless I have something useful to contribute, however, we have just had an experience relating to whether or not my wife is in the 'High Risk, Extremely Vulnerable' group concerning Covid 19 and registration with the UK Government's website. I notice some earlier 'posters' have had problems.

For those non-UK readers, registering with the UK Government website opens the door to extra help and resources for those who are unable to venture out to the shops or cannot accept help into the home. It's also an official acknowledgement that you are at risk.

The registration process requires that the applicant receives a letter from the UK National Health Service (NHS) notifying of their High Risk/Vulnerable status. The NHS arranged for letters to be sent out to all those who come into this category. The GPs/Doctors' surgeries were the main source of data used by the NHS. Unfortunately, many have not received the letter, despite being assured verbally that they are at risk.

Yesterday we contacted my wife's surgery to enquire as to her status. The reception staff, admittedly hard pressed, was unable or reluctant to connect us to a GP, stating that any advice should be obtained from the haematologist or consultant who was conducting the CLL reviews. We then sent an email to the surgery using the non-urgent (feedback) email address, just for them to 'have something in writing'.

On contacting the main hospital (with concerns that they are under even greater pressure), the best the staff there could do was to leave a message for the consultant who would, at some stage, contact us.

So we were left in limbo. Until a phone call just 30 minutes later from my wife's GP. She had intercepted the email sent to the non-urgent address at the surgery. She assured my wife that she was indeed in the High Risk/Vulnerable group, should be 'shielded', not venture outside the home, etc etc. She was very apologetic over the incident and confirmed that her notes were now 'flagged' appropriately and that both an email and the NHS letter would be sent out directly.

My wife is now registered on the UK Government website and the door is open for help and assistance when required. We are also reassured that CLL 'Watch and Wait' is recognised as a 'High Risk/Vulnerable' status.

The lesson here is that mistakes are happening, understandably perhaps, so perseverance will be essential when seeking information and advice.

Also, more importantly, be mindful of your own level of vulnerability in this crisis.

Apologies for the length of this first post!

Kind regards and very best wishes to all.

Written by
NavyDavy profile image
NavyDavy
To view profiles and participate in discussions please or .
Read more about...
13 Replies
ygtgo profile image
ygtgo

Thank you Davy for such a well informed post .

NavyDavy profile image
NavyDavy in reply to ygtgo

Thank you, ygtgo. Just trying to attain the very high standards set on this forum!

Newdawn profile image
NewdawnAdministrator

Very informative first post Davy! A warm welcome to you and your wife. Stay safe and we look forward to more posts in the future! 😊

Newdawn

NavyDavy profile image
NavyDavy in reply to Newdawn

Thanks, Newdawn, very pleased to be here and to have found such a great source of information and advice from those on the CLL 'frontline'.

cllady01 profile image
cllady01Former Volunteer in reply to NavyDavy

Love your icon pic!

NavyDavy profile image
NavyDavy in reply to cllady01

Ha ha, number one son rummaging my kitbag!

cllady01 profile image
cllady01Former Volunteer

Welcome as a first poster, Davy. Your thorough explanation should help others who have not received their letters to do what they can to nudge the process along by emailing, calling.

I so appreciate (and I am not in UK) your time taken to explain so well what has stymied some of our members.

Please continue to keep up with our site as care takers are a most important part of our group. And use that razor sharp mind to help us when you see we need some assistance. We are all in this together.

NavyDavy profile image
NavyDavy

Well thank you, cllady, for the kind welcome and kinder words. My wife and I have gained so much from the group in a very short space of time, so it is gratifying to hear that my wife and I may have also assisted someone in the group, or indeed who are reading posts as guests. 'All in this together'.....great sentiments.

pkguk2 profile image
pkguk2PartnerCLL Support Association

Hi NavyDavy. Welcome and thanks for your post. I'm sure it will encourage others who have yet to receive their letter to push as you have done. The leading organisation of CLL clinicians, the UK CLL Forum, is pressing for all CLL patients to be recognised as 'at high risk' and therefore qualifying to receive the letter. Hopefully, this will become standard in the very near future. Thanks again.

NavyDavy profile image
NavyDavy in reply to pkguk2

Thanks for the welcome, pkguk. That is, indeed, good news for all if the Forum are successful. Just so frustrating to hear that members of the group are still struggling to get this recognition.

JigFettler profile image
JigFettlerVolunteer

Welcome NavyDavy!

Jig

NavyDavy profile image
NavyDavy in reply to JigFettler

Thanks, Jig! So pleased to have found the Group😊.

JigFettler profile image
JigFettlerVolunteer in reply to NavyDavy

I remember that moment too! The resource in the group in totally huge. The experience of CLL that as a group we share is unique in the world, I would go so far as saying!

We bring collectively knowledge from the world over.

Meanwhile stay safe.

Jig UK

You may also like...

Waitrose and vulnerable customers

as elderly or vulnerable and looking at how we can reach those on the list of vulnerable people the...

If you have CLL and are on watch and wait and not heard from NHS contact GP

Today I contacted my GP, as I had heard nothing from NHS.. She told me I was in high risk group...

I am in high risk group?

asking is do I fall in high risk group and should I contact government for letter? Help please x

Over 100,000 of the most vulnerable people have not had third jab

adults as the top vaccine priority. The NHS and the government has set a deadline of 11 October for...

Statement from NHS digital acknowledging CLL error in PCR codes

to get the communication out to those affected yesterday and letters and PCR kits have been...