❗📢 Recently, the NHS wrote to people who were eligible to be assessed for whether they qualify for new treatments if they contracted Covid. In England, these people were sent a priority PCR test
📞 But we heard from lots of people with blood cancer, on our support line and via a survey, who told us they thought they should have received a letter but hadn’t. There seemed to be a particular problem with people with chronic lymphocytic leukaemia (CLL), which was worrying because everyone with CLL should be eligible to be considered for the new treatments.
💬 As people shared their experiences (and thank you to everyone who did so!), we collated their information and had conversations with NHS Digital, as they are the body responsible for providing the data used to send the letters. They used this information to investigate what seemed to be going wrong.
✉️ As a result of that work, they have identified an error affecting one code that meant some people with CLL weren’t being sent the letters. This error has now been corrected, and these people with CLL have started getting letters and priority PCR tests.
📅 This mistake has resulted in the last month being a stressful time for some people with CLL. But we understand that human error sometimes happens with new policies like this, and we are very grateful to NHS Digital for listening to people with blood cancer, for investigating and fixing the problem and they sincerely apologise to all those affected. We think this error has only happened in England.
🤗 We want to say a massive thank you to our community for taking the time to call or fill in our survey, and particularly to those who agreed for us to share their NHS numbers with NHS Digital to help their investigation. By helping them get to a fix more quickly, you may have literally saved lives.
💊 We have also heard about other people with blood cancer not being sent the letters, and are continuing to work with NHS Digital and their colleagues at NHS England to look into why this is. If you think you are eligible for the treatments and have not received a letter about it, please do let us know so we can continue to tell the NHS about any patterns in the people now getting letters. It’s vital that every eligible person can access the new treatments if they contract Covid.
🦠 Anyone newly diagnosed with CLL should have a letter sent from their consultant which will tell them what to do if they test positive for coronavirus. If you have been diagnosed in the last few weeks and have not received a letter then please speak to your consultant.
You can email support@bloodcancer.org.uk or call us on 0808 2080 888. Thank you!
Source: Blood Cancer UK Facebook Page