The saga of the Garmin FR45

[HeavyFoot]

So, I took the plunge and ordered the Garmin 45 from Amazon France where I am at the moment.

I read the reviews, watched the YouTube demonstrations and waited salivating at home all of Wednesday, the due delivery day.

Not a sausage! Then, checking the parcel’s progress I saw that it had been delivered at 6pm. Oh no it hadn’t. Nothing in the letter box. I checked around the neighbours but no luck. I was both disappointed and furious, but Amazon doesn’t have a good delivery record round here.

I reported it straight away. They initially insisted that it had gone to the letter box. Got a phone call this morning from them and requested a replacement. Also the delivery company called to say the article has been declared lost now, so never delivered.

What a waste of time, energy and emotion.

Far be it from me to conjecture that someone, somewhere has a nice running watch this Noël. I suppose if Amazon were interested enough, it could be tracked as soon as it connects with GPS.

Hoping the replacement happens 🤞

[Cmoi Graduate10]

Sorry to hear this HeavyFoot. Amazon delivery round here is usually OK, but DHL is a nightmare. I thought Amazon (or Garmin?) could also deactivate any watch that's declared lost or stolen, but maybe I imagined that. Hope Amazon replace the watch right away; it's the least they can do.

[HeavyFoot Graduate10 in reply to Cmoi]

I’ll keep the forum informed!

[Grannyhugs Graduate10]

Aw so annoying and disappointing, rubbish delivery. Sometimes I wonder what goes through their minds. I ordered a very expensive pair of prescription Oakley wrap around sunglasses which were to be sent out by the optician with a vague delivery date of about 10 days time. We always use our back door - mucky feet, access to garden etc. By chance I opened front door one day and there sitting on the doorstep was my order, glad we live in reasonably safe area.

[HeavyFoot Graduate10 in reply to Grannyhugs]

No doubt you felt a mixture of annoyance and relief. Grrrrr

[SueAppleRun Graduate10 60minGraduate]

So frustrating, i had one that kept being delayed, i ended up cancelling it and buying from Argos by which time of course I had changed my mind and bought a different more expensive one as had a load of nectar points Hope yours comes soon

Amazon are funny, I had a delayed tee shirt sent an email to ask where it was and they refunded the money, then it turned up the next day

[SaskAlliecat Graduate10]

So frustrating for you! I know when my 245 was set to be delivered I was at work. I texted my son to check for it when he returned home from school and I was on pins and needles until he replied since it was left on my front porch. Luckily mine was there. You will enjoy your new FR when it finally does arrive.

[HeavyFoot Graduate10 in reply to SaskAlliecat]

It arrived!!

Brought round by a neighbour who found the parcel on the pavement in front of her house.

Relief and annoyance together.

[roseabi in reply to HeavyFoot]

Good lord that is poor service!!! Still, I'm glad you got your watch finally xx

[SaskAlliecat Graduate10 in reply to HeavyFoot]

Oh Wow! What a relief. Enjoy your new watch!

[Oldgirlruns Graduate10 in reply to HeavyFoot]

You’d think if they bothered to check that Amazon would know it had been delivered to the wrong address! But it’s with you now and just itching to go out with you on your next run! Enjoy!

[HeavyFoot Graduate10 in reply to Oldgirlruns]

Okay. Getting it set up and tried it out on 1km walk to the supermarket. Seems complicated at the moment and Not helpful for longsightedness. It’s very complimentary about my heart rate and VO2 but clearly didn’t record my stress levels dealing with phantom delivery. Nevertheless I think I’ll get addicted 😱

[RacingintheStreet Graduate10 in reply to HeavyFoot]

Yes you will 😂⌚️

[HeavyFoot Graduate10 in reply to SaskAlliecat]

It arrived!!A neighbour came by to say she had found the parcel on the pavement in front of her house!!

Relief and annoyance at the same time.

[Catwise Graduate10 60minGraduate in reply to HeavyFoot]

Yay! Let us know how you like it! Have fun 😊

[Beatlesforever Graduate10 in reply to HeavyFoot]

It's good that you finally got your watch (hurrah!) But that's very poor service from Amazon 😠 we've had trouble with other companies but never with Amazon UK (so far). Enjoy your new toy ⌚😁

[Dexy5 Graduate10]

How disappointing HeavyFoot. I hope you get the replacement ASAP.

I’ve just seen your update, that’s appalling.

[JonathanP Graduate10]

Very annoying HF - I think unfortunately it's a consequence of Amazon employing delivery drivers on extremely poor pay rates and terms & conditions.

[nowster Graduate10]

We had a couple of large parcels delivered to the blue bin today. There was someone in at the time, actively listening for the doorbell.

This summer, I put up a very prominent house number, white numbers on black slate, clearly visible from the road. Next door on both sides still get our stuff.

[Lifluf Graduate10]

Oh what a shame Heavyfoot. I must admit I found the French system not very technology-advanced when we lived there. And in the small hamlets our houses didn't even have names and house numbers.

[Littleoyellow Graduate10]

Hope by now your stress level has gone down and you're enjoying your new watch ⌚- happy running with your new running buddy 😁👍

[HeavyFoot Graduate10 in reply to Littleoyellow]

Oh yes. Still not up to speed with most of its features, have been poring over stats like a real geek. 🤓

[Littleoyellow Graduate10 in reply to HeavyFoot]

Goodness it's a Christmas miracle- a man reading the instructions 😂 ..oh- I just re-read- you're poring over the stats 😁🤣 hope you're enjoying the watch - and the running- even more 😁👍

[Littleoyellow Graduate10 in reply to HeavyFoot]

😂😁

[swim63]

So frustrating when these things happen but so pleased you have it now 😊