Not working: My active 10,app stopped working - Active 10

Active 10

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Greenbeeflimerick profile image
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My active 10,app stopped working

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Greenbeeflimerick profile image
Greenbeeflimerick
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CBDB profile image
CBDBAdministrator

oh no! Did you have mobile (not just wireless) on?

There is a tech support email in the help files in the app. They might be able to help?

SunnyCorner profile image
SunnyCornerA30min a day in reply toCBDB

Don’t hold your breathe. When I had a problem they took almost two weeks to reply, telling me they are a very small team.

Subsequently I had a different problem. Like you my Active 10 suddenly stopped working, I uninstalled and reinstalled and lost all my data, including all my badges😢. I cannot get any of this back.

So I have abandoned Active 10 and am using Map my walk.

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