unreliable device

[Redruthboy]

Active 10 worked very well initially. However, recently it has been completely unreliable. For example, after walking briskly for 30-minutes it would show two minutes. I tried uninstalling and installing it again to no avail. Yesterday it's performance was stellar: I had spent over 5 hours driving from London to Plymouth and my only walking was across service station car parks. However, active 10 indicated that I had walked for 244 minutes of which 62 were brisk! !

[UnfitNoMore]

I think the app is great to get people into the brisk walking method... and it’s done it’s job there with your introduction. Yep, it’s unreliable for some reason, which I hope will be fixed in the future. You know what you’re actually doing though... if you prefer you could now change to a walk tracking app (eg MapMyWalk) to record and keep a log of your walking.

[Happywalker7654321]

I have also had this kind of problem but have come to the conclusion that where I carry my phone is important. If it is in a coat pocket it is erratic but if I put it into the back pocket of my jeans then it is far more accurate. Has anyone else had that experience?

[slipstick in reply to Happywalker7654321]

I'm with you. Jacket pocket may or may not work. I now leave my phone in a trouser pocket and have never had a problem . One oddity, it even registers me on the exercise bike as brisk walking if I pedal fast enough. But that suits me fine. Exercise is exercise.

[CH951]

Not reliable at all

[hcw20]

I just wish it would go back to the previous version. That was so much better and much much more useful

[CH951]

Very unreliable,stopped using it

[slipstick in reply to CH951]

Mine's still working well though I do wonder if it sometimes gets a bit over-enthusiastic. I did an 80 minute walk today and it reckoned 68 minutes was brisk. I didn't really think I was walking that fast...but I'll take it ;).