Reporting Private Messages: Private Messages... - Thyroid UK

Thyroid UK

137,801 members161,621 posts

Reporting Private Messages

helvella profile image
helvellaAdministratorThyroid UK
2 Replies

Private Messages (also called Chat) have two options on the right hand side of each comment. Report and Mute.

This is to allow you to report any abuse or other concerning messages you may receive via the Private Message system. Just click on Report.

Then select the reason for your report. And add any comments you wish - these are important as it is often not immediately obvious why you are reporting the Private Message.

These reports go straight to HealthUnlocked *[I]only* who should take appropriate action.

If you feel you also need to inform Thyroid UK admins, you can go to the list of Moderation Team members here:

healthunlocked.com/thyroidu...

Remember that an individual member might not be available to act on such messages promptly - or at all.

Or you can send a group message to all moderators here:

healthunlocked.com/thyroidu...

Scroll down to the blue Contact us and click on that.

But please only send messages to moderators if you feel it is important. Or, for example, if your report to HU didn't get the required action.

If you get more than one message, please report each of them.

If you are getting unwanted Private Messages you also have the option of applying Mute to individual senders. See below.

Updated 16th March 2024.

Written by
helvella profile image
helvella
Administrator
To view profiles and participate in discussions please or .

The ability to reply to this post has been turned off.

2 Replies
helvella profile image
helvellaAdministratorThyroid UK

Text of the Report option:

Report

Only the HealthUnlocked team will review the report. We take your privacy seriously and value your help in maintaining the safety of HealthUnlocked.

❍ What do you feel is going on?

Help us understand the problem.

❍ Inappropriate behavior

Offensive, abusive, trolling

❍ Spam

Promotions, links, fake accounts

❍ Potentially dangerous advice

Poor info that could cause harm

❍ Underage user

Under 18 years old

❍ Self-harm

Self-injury or suicide

Screenshot
helvella profile image
helvellaAdministratorThyroid UK

Muting members means they will no longer be able to send you Private Messages. The primary reason for using this option is to stop getting any further messages - whether abusive or just annoying - from an individual member.

Text of the Mute option:

Mute this user?

Muting will prevent you seeing any future messages from [ Member name ].

You may still see their messages in group chats.

Screenshot

You may also like...

Are you receiving Unwanted Private Messages?

that a member is sending dubious private messages. If you have received one, please do use the...

🟨 🟨 [b]Yellow Card Reports [/b] 🟨 🟨

🟨 Making Yellow Card Reports 🟨...

Sourcing T3 in Greece, Private message replies only please.

🟨 Making Yellow Card Reports 🟨

Making Yellow Card Reports 🟨...

Best endocrinologist in South East ***Please Private message Doctor names & do not post on forum***

normal. I also am hoping to start trying for a child soon but can't do this when am unwell and also...