Are you receiving Unwanted Private Messages? - Thyroid UK

Thyroid UK

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Are you receiving Unwanted Private Messages?

RedApple profile image
RedAppleAdministrator
5 Replies

We have been alerted to the fact that a member is sending dubious private messages. If you have received one, please do use the report facility to alert HealthUnlocked. You can also use the Mute facility to stop seeing unsolicited messages.

More info on Reporting here: support.healthunlocked.com/...

and Muting here: support.healthunlocked.com/...

Written by
RedApple profile image
RedApple
Administrator
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5 Replies
nightingale-56 profile image
nightingale-56

I am not receiving odd messages, but for over a week I have not been able to access posts correctly and have been asked twice to change my password. I really would love the days of the old TUK website back again.

RedApple profile image
RedAppleAdministrator in reply to nightingale-56

j_bee, Sorry you're having such problems. Forum Admin can't help with your problem I'm afraid. This is a technical issue and something only HU can sort out for you.

If you haven't already done so, please use the HU Contact form here to describe your problem. support.healthunlocked.com/...

But obviously bear in mind that they may be operating with reduced staffing so may not be able to get back to you in a hurry :(

nightingale-56 profile image
nightingale-56 in reply to RedApple

Thanks RedApple . I didn't expect Admin to be able to do anything really, just got fed-up with waiting for HU and thought it might make them do something. This problem has been going on for over a week now. They did answer quikly in the beginning, but now seem to be ignoring it.

nightingale-56 profile image
nightingale-56

Thanks for the suggestion Hidden but the problem seems to have been sorted this morning at long last.

desquinn profile image
desquinn

Not associated with hu support and just a community admin. But it looks like the site is having general issues associating accounts with people and flagging them as hidden.

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