A change in how the Member Search function works - Thyroid UK

Thyroid UK

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A change in how the Member Search function works

MaisieGray profile image
21 Replies

Has anyone else noticed that there's been a change today. At least as it appears on my PC, you can no longer search against a member's name, which seems the most obvious and rational way to find someone, but can only look at a list of members in chronological order, and only in the order of newest first, by choosing the "NEW" option (the other option is Admins and Moderators as before - or was it labelled just Admins previously, I can't remember, but in essence that bit is the same) which seems utterly bonkers. So if you remembered reading something useful by a member you think was called say Mary1234 and wanted to track her down but weren't sure about the exact name, you could begin typing Mary in the member search, and all the members with names similar, would appear on the screen for you to choose from. Now all you've got is the chronological list dating from most recent, back - what use is that to anyone? I can't think why anyone would contemplate trawling through 99,000 members in the hope of finding the one being looked for. Am I missing something here?

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MaisieGray profile image
MaisieGray
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21 Replies
humanbean profile image
humanbean

I hadn't noticed this change - until you mentioned it.

How utterly stupid, pointless, illogical and absurd the page is now!

MaisieGray profile image
MaisieGray in reply to humanbean

Thanks humanbean . It's so all those things, that I thought no one could be so ridiculous as to design it, and therefore I must be hallucinating .... :-)

SeasideSusie profile image
SeasideSusieRemembering

Yes I noticed it a little while ago and wondered why change a system that worked for something so useless.

Please can everyone who doesn't like this new system contact support and ask them to rethink this

support.healthunlocked.com/...

MaisieGray profile image
MaisieGray in reply to SeasideSusie

Thank you for the link. I've sent my feedback on the change.

SeasideSusie profile image
SeasideSusieRemembering in reply to MaisieGray

Thanks Maisie. Mine went earlier, so hopefully if they get enough negative feedback then they'll put the member search facility back.

MaisieGray profile image
MaisieGray in reply to SeasideSusie

Brill! Fingers crossed.

m7-cola profile image
m7-cola in reply to SeasideSusie

Done

MaisieGray profile image
MaisieGray in reply to m7-cola

Brill! :-)

LAHs profile image
LAHs

I'm obviously missing something. I just did a search on LAHs and got a big fat zero! Maybe it's trying to tell me something.

MaisieGray profile image
MaisieGray in reply to LAHs

Where did you do the search LAHs ? Did you click on 'members' in the top bar where it gives the Home Posts Members About options, or in the general search box in the top right corner?

LAHs profile image
LAHs

Oh, thanks for responding. Actually no, I didn't go to "Members". I went to the general search top right. So I just tried "Members", but then where do you enter the name, I tried top right within the "Members" page, but just got the "not found" prompt. So where should I put the name after I am in Members?

MaisieGray profile image
MaisieGray in reply to LAHs

Ah, I thought you had. That's what we're complaining about - they've taken the members search option away :-)

LAHs profile image
LAHs in reply to MaisieGray

Oh, OK, got it. How strange, why would you ever want to know the chronological order of members? I rarely do that sort of search anyway but you would like to think you end up somewhere sensible if you did. I can't even imagine the logic which drove this method. If you are thinking about a person/name you are thinking in letters not numbers. The date they joined may be a minuscule curiosity but you usually think just three things, recent, old timer or "middle", no-one really needs the exact date - and you can get that after you have found the name.

I agree with you, it's pretty silly.

LAHs profile image
LAHs in reply to LAHs

Also, the final entry in the sort (last entry on page 500) joined in April 8th 2017. Something is seriously screwed up.

MaisieGray profile image
MaisieGray in reply to LAHs

Yes, it occurred to me that if there are only 500 pages, with 12 members on each, that's very definitely nowhere near 99,064 members. Truly odd!

helvella profile image
helvellaAdministratorThyroid UK in reply to MaisieGray

But if you go to the 500th page and the last member listed, they only joined in 2018. And the forum had been going many years before then!

MaisieGray profile image
MaisieGray in reply to helvella

Yes, I'm awaiting an explanation to this madness from HU, with baited breath ...... Perhaps they've had a Bring Your Pet to work day, and someone's cat stomped all over a keyboard when a file was open .........

SeasideSusie profile image
SeasideSusieRemembering in reply to MaisieGray

I had a response to my email, it appears that they're making some technical improvements to the site.

The new members page that we've noticed today is not complete, it's just the first version of it and there are plans for more improvements that will make it easier to search for members.

So hopefully, when the improvements have been finalised it will be better than the old version, in the meantime we just need to be patient while they work on it :)

MaisieGray profile image
MaisieGray in reply to SeasideSusie

Thanks for that update SS. I've now had a similar reply. I wonder if the technical improvements are the reason for the forum been unworkable on my iPad since yesterday morning onwards, although okay on my PC. It nevertheless seems odd that they put a new function, especially a search facility, into live operation, when it's at a stage of not even having a search option, instead of running it on a dummy system until it's fully ready to be launched.

helvella profile image
helvellaAdministratorThyroid UK in reply to SeasideSusie

My old car, works OK, but is getting a bit out of date. I know! I'll switch to a handcart while I wait for the factory to make my new car.

LAHs profile image
LAHs

Yes, I once accidentally hit "publish" on my website with something absolutely stupid on it. I was in a panic and had to work on it way into the night to get it back to looking vaguely sensible. I could hear the world laughing at me!

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