Patients Know Best - New online patient portal - Thyroid UK

Thyroid UK

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Patients Know Best - New online patient portal

Clemmi profile image
12 Replies

Has anyone registered (if it's live in your area) and if so what is/has been your experience please? patientsknowbest.com Thanks.

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Clemmi profile image
Clemmi
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12 Replies

I registered but there is no information on there, the idea of it is good but I can't see my records and don't know how to set the preferences

What do you think of it ? Have you activated it ?

Clemmi profile image
Clemmi in reply to

I've found out that my Hospital Trust is only "inviting patients with new appointments to receive letters digitally. Eventually, patients will see test results..." I haven't registered yet.

in reply to Clemmi

But patients know best promote it like you have full access to your records

Clemmi profile image
Clemmi in reply to

I know it does - that was what I was expecting. Don't know if it's worth me registering just for digital app't letters.

ALE83 profile image
ALE83

I have patient knows best. It is a good service to access your test results and have all communication in one place. I don't think the notificationsare great.

Clemmi profile image
Clemmi in reply to ALE83

Thank you.

in reply to ALE83

Do you have access to your records ?

ALE83 profile image
ALE83 in reply to

I have access to all letters that my consultant has sent and all the test results from this hospital.

Clemmi profile image
Clemmi in reply to ALE83

Sounds like it works well for you.

in reply to ALE83

That's what's weird there is nothing on mine, apart from it was accessed and consent changed granted to the records team

Clemmi profile image
Clemmi in reply to

I'm still thinking whether or not to register - there will be no access to test results for me at this stage. Blurb says "eventually". Could be never!

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