I have had multiple traumatic events in my lifetime . Yesterday one of those events just blew into my mind like it was happening all over again. I was at work in healthcare and a family member of my patient with out warning exploded on me, threw me against a wall and threatened me with a large handgun. I calmly left the room and tried to call the police but the switchboard operator would not put me through to 911. The family member fled and the administrative staff was no supportive of me. It causes me a lot of anger and frustration. I have nightmares about this as well.
My Very Recent PTSD Event: I have had multiple... - PTSD Support
My Very Recent PTSD Event
Wow, unbelievable and horrible to have to go through something so horrific like this!! I completely understand, I myself have been threatened with guns so I know how traumatic it can be. Then when you have other past traumas piled on top it makes it almost at times unbearable to deal with it seems!! For myself honestly I've been able to stay to myself, I'm applying for disability at this time but it's primarily because of my complicated diverticulitis etc. the point is it seems staying away as much as possible from most people except very close family helps me. I try to watch shows as much as possible, I end up sleeping a lot but again being away from most helps me personally. I'm wondering if you could go to a higher up to see about changing departments or areas?!! You should also be able to file an assault charge on the individual too!! My heart breaks for you and I more than understand. My heart, prayers and thoughts are with you!
I'm so sorry this happened to you and your work was no support.
I think you should be able to report this to the police on your own. Maybe reporting to HR too would make the switchboard aware of their critical responsibility.