CHC - offer of some guidance if required - PSP Association

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CHC - offer of some guidance if required

Harshacceptance profile image

** UPDATE **

* I don't know how to share the documents so I will add some helpful documents I created at the bottom of this post. There is so much experience and wisdom on this forum, lots of people can help you. Bring together the MDT and advocate for your loved ones - having a clear diagnosis is important, GSF, GP, Neurologists, Physios, palliative team ... do not forget how important your loved ones primary carer is in this. in dads case, mum is his expert care ... if anything happens to her, the situation declines rapidly into crisis.

** Remember what I am sharing is about my dad who has CBD and is end stage, he outlived his fast track - the way his symptoms present will be different and also he has other underlying health needs. What I do know is 5 years ago, he played Golf 3 times a week and drove his car. Since he was awarded the fast track the comparison between the health domains is very evident meaning we could bring the evidence together to support this. It's all about evidence.

*** We won't make decisions about you, without you - is a key statement in the NHS so I was clear at the meeting that my dad could sit in and this must be done in person, there is no way he could be there via a teams / zoom meeting - the meeting was held in my parents house.

**** CHC covers lots of people, I just made it my job to become dad's and mum's advocate and to do all the groundwork that the CHC assessor needs to do, making their life easier. I was also not going to just assume the free flow of information between the various NHS departments, GPs, social services - I went and got it, printed it and shared it.

we’ve just got Dads CHC approved post his fast track from May 23.

It’s a minefield - it’s been 12 months of massive stress for my parents, all of us.

It’s certainly not consistent across the UK.

There is no given however as those will know, lots of preparation, evidence and the opportunity to advocate for your loved ones is vital and puts you in the best position for a positive result. It takes time so being forearmed is key, don’t expect the evidence to be available as typically it’s not. You have to go and get it.

I’m happy to give people pointers if needed and share frameworks we used to support where I can.

We wrote dad’s DST and went into clinical depth across all domains ensuring we had all the evidence. I gave the assessor the DST.

I have to thank people on here as they shared some amazing tips that really helped 🙏

Here is a little document that I put together that you can read, that may help how I put the DST together and approached each of the health domains.

Overview

Dad is an XX-year-old gentleman with advanced Cortical Basal Degeneration (CBD)—a progressive, rare, and unpredictable neurodegenerative condition. He also has two non-healing wounds (over XX months), an indwelling urinary catheter with recurrent UTIs, significant mobility issues, deteriorating communication (dysphasia), increased dysphagia putting him at high risk of aspiration, and newly escalating neuropathic pain. He is fully dependent on carers and his wife, XX, whose own health has deteriorated under the strain of caregiving. XX condition is terminal, and he is in the final stages of his disease trajectory, requiring palliative and end-of-life care at home in line with his wishes.

The aggregated evidence across the DST domains demonstrates multiple High levels (e.g., Nutrition, Skin, Mobility, Drug Therapies) and at least Moderate to High in several others (Continence, Communication, Psychological/Emotional Needs). Moreover, “Other Significant Care Needs” (i.e., his wife’s deteriorating health and the consequent carer breakdown risk) add further risk to the sustainability of his care plan. Taken together, these needs point toward a primary health need.

Nature

• Rare and Complex Neurological Condition: XX advanced CBD presents with progressive neurodegenerative changes affecting muscle tone, swallowing, and communication. This is not a straightforward or stable condition; it inherently requires skilled, clinical oversight to manage risk factors such as aspiration, infection, and pain.

• Palliative/End-of-Life Requirements: He is on the Gold Standards Framework (GSF). This necessitates comprehensive, clinically informed care planning, with timely interventions to manage rapidly escalating symptoms.

• Interdependence of Needs: His non-healing wounds, dysphagia, neuropathic pain, and catheter care are clinically interrelated. For instance, infection risks from wounds and catheter can swiftly exacerbate his neurological symptoms and pain.

Because these needs involve specialised assessments, hands-on clinical management, and close monitoring by a multi-professional team (District Nurses, Palliative Care, GP, Neurologist), the nature of XX care is primarily health-focused rather than social care-led.

Intensity

• High Levels of Daily Intervention: XX requires 2× carers, 3× daily, just to manage fundamental activities (mobility, repositioning, continence). Wound care and catheter management are carried out by skilled professionals (District Nurses), and palliative staff also visit frequently.

• Significant Time Commitment: Feeding alone is protracted, requires vigilant supervision to avoid aspiration, and medication administration is slow, carefully spaced, and now includes neuropathic pain management requiring ongoing clinical evaluation.

• Carer Dependency: XX cannot safely meet XX’s needs alone due to her own health issues. If her capacity to care falters, urgent clinical oversight becomes critical to prevent deterioration.

The intensity of care—both in hours required and the level of expertise demanded—is far beyond a standard social care package.

Complexity

• Multiple Interacting Domains: XX advanced neurological deficits (CBD), recurrent UTIs, non-healing wounds, and severe dysphagia cannot be addressed in isolation. Each exacerbates the other (e.g., infection or pain can worsen mobility, cognition, and swallowing).

• Medication Management: His medication regime is evolving (e.g., neuropathic pain relief, potential use of antidepressants, strict antibiotic regimens for UTIs), and his swallowing difficulties add further complexity to safe administration.

• Carer Strain: Wifes declining health adds a second layer of clinical/social risk. Should she be incapacitated, the knock-on effect on XX care is immediate and severe.

• Communication Barriers: XX dysphasia complicates assessment and feedback about his pain, mood changes, and care preferences, requiring skilled interpretation by those familiar with his condition.

These factors collectively compound each other, indicating high complexity necessitating skilled professional oversight and coordination.

Unpredictability

• Fluctuating & Rapidly Deteriorating Condition: XX’s CBD progression can be sudden, particularly under the stress of infection or aspiration. A “minor” UTI can trigger a significant systemic decline.

• Risk of Acute Crises: Recurrent UTIs, wound infections, choking episodes, and unpredictable pain spikes require immediate and skilled responses to mitigate potentially life-threatening complications.

• Carer Breakdown Risk: XX’s own unstable health can force an abrupt escalation of XX’s clinical needs, as he would be left without essential daily care if she becomes unwell.

High unpredictability is present, reflecting a condition that can acutely deteriorate, demanding continuous vigilance and expertise.

Having considered the nature, intensity, complexity, and unpredictability of XX’s needs—and how these needs interact—the MDT’s clear recommendation is that XX is eligible for NHS Continuing Healthcare. His primary needs are health-related and exceed the lawful remit of social care provision. The level, frequency, and skill required to meet his care go well beyond standard social care, underscoring that his primary need is for ongoing healthcare.

Additionally, given his rapidly deteriorating condition, the MDT advises an urgent commencement of CHC-funded support at home, with regular reviews scheduled to ensure his needs (and those of his carer) continue to be met as his illness progresses.

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Harshacceptance profile image
Harshacceptance
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26 Replies
Licquoricelover profile image
Licquoricelover

I would really like some help.. have a social worker visiting on Tuesday to do the initial checklist which she thinks my husband will fulfill the criteria but not sure on the next stage.

Wombatz profile image
Wombatz in reply toLicquoricelover

I have been given some guidance from others but would really appreciate any help. My wife was fast tracked on New Year's Day. I understand there will be a review at the end of March. Will they start from the checklist as if it was a new application. I am interested in the evidence etc you feel you needed.I would appreciate the experience others have gained.

Licquoricelover profile image
Licquoricelover in reply toWombatz

I agree it’s the evidence I am not sure what is needed. I keep a daily diary but most days my husband is just sat in his chair watching TV but it’s the restlessness when he starts raising his chair up and down that gives me concern he could fall off so constantly have to be watching him in case he tries to get up. How do you evidence situations like this. It’s just my word.

Harshacceptance profile image
Harshacceptance in reply toWombatz

Evidence from the MDT is really important - your journey is similar as dads fast track had times out so required a full DST. The four words that nature, intensity, complexity and unpredictability

I will put something together in more detail as it’s important to share dads journey, progression on the health domains.

We took the position that it was our job to advocate for dad as we know him best and ensure we had letters, diaries, photos - specifically on the medical side we gained the support of his neurologist and his palliative consultant who could support the decline and worsening of his conditions. We asked for letters specifically to support the move from fast track to full CHC. Importantly we ensured his medical records were correct across the entire MDT - he has CBD and it took time to ensure that his records and everyone understood that PSP / CBD are rare and in that alone, there is little research, we don’t know what could happen next, it’s a complex condition because it present across multiple health domains etc

I will put a document together and share with the group.

Also there are others like I said who put some amazing advice on here too - one of them I remember “describe dad on his bad days” and also put a document to show with pictures his progression. Mine was here is dad with me and his grandkids 2 yrs ago, this is last year with bandages on his head due to a fall, this is now …

Harshacceptance profile image
Harshacceptance in reply toLicquoricelover

pspassociation.org.uk/infor...

Kelmisty profile image
Kelmisty

Can I just say, well done - the system for these illnesses shouldn’t be so hard as the illness is hard enough - with a diagnosis it shouldn’t be no just a matter of when things are needing more.

Harshacceptance profile image
Harshacceptance in reply toKelmisty

I agree with you 100% we are thankful for the NHS and it should be free at the point of need - specifically with palliative conditions it should be automatic. Yet I’m not naive about the system however do believe that we need to advocate and fight for the dignity and care of our loved ones.

Pamet profile image
Pamet

I also would like some pointers if possible please. I have just requested a CHC checklist for my dad but would like to know what type of evidence would be needed for the next stage x

SunriseLegend profile image
SunriseLegend in reply toPamet

Gathering the evidence is thge most important part - and of course every patient is different and has different symptoms. I woulkd say - include even the littlest of things as evidence - certainly our assessor was looking for as much evidence as we could provide and welcomed all the examples I gave

Harshacceptance profile image
Harshacceptance in reply toPamet

gov.uk/government/publicati...

You can download the tool here -

Link health domains for example incontinence can be linked to mobility to … for example, if they are incontinent and need carers to reposition, if pressure sores occur then this creates an infection risk etc

-Daily diary’s

- GP health history / medications

- letters from neurologist / palliative consultants / physio / OT

- advanced care plans

- gold standard framework with GP

- ensure everything medical is raided with the GP and documented - for instance UTIs

- what the current care regime looks like, describe the day - carers come in 2x a day to move / reposition / food is cut into small pieces to prevent aspiration etc

messier profile image
messier

Well done. Such an achievement! If anyone is looking for advice please feel free to search my posts too as I was successful in getting CHC for my mother in a nursing home even though both the home and the assessor didn't think we'd get it! (Click on my name and look back in my posts and replies)

Harshacceptance profile image
Harshacceptance in reply tomessier

I looked at your original posts, they helped thank you 😄

Bergenser profile image
Bergenser

I'm really pleased you were successful, I know that the situation has to be very challenging before you get it accepted as a primary health need. We checked beforehand that we had documented needs in enough of the categories.

A falls diary is really important.

Towards the end of the process we were asked to do 24 hours observations. This was difficult but I can share the form. We had to note every behaviour or observation (e.g. G pressed the buttons on the riser/recliner); what the concern was (e.g. risk of standing up unaided and falling), and how the caregiver intervened (e.g. "asked if they needed the toilet - thumbs down - asked if they wanted to walk outside- thumbs up - supported G to walk outside approx 200 yards using gait belt and u-step walker). So very detailed and specific, evidencing "contemporaneous" notes of the complexity and intensity of the care needs.

Pay extra attention to clearly medical observations, pain, coughing/choking, measuring O2, pulse rate, blood pressure, temperature, respiration rate, use of test strips in case of UTIs, specify time of BMs (or lack of..), length of mealtimes, drinks given etc etc. sleep and waking, any support given even if just attempts at communication.

Best regards Bergenser x

Harshacceptance profile image
Harshacceptance in reply toBergenser

Thank you, you always share incredible advice that has helped me previously.

It’s such a complex process and very daunting for all.

Harshacceptance profile image
Harshacceptance

I will put something together and share with those who have asked. Every case is different however as Bergenser says the primary health need aspect is key vs social needs. It took some time for me to understand this properly.

Birdie04 profile image
Birdie04 in reply toHarshacceptance

Hello, is it possible you could help please. Any guidance is a godsend and though every journey is different, we are all trying to get the best end result, would appreciate any advice you can give.Best wishes and thankyou for your time

😊🌷

Harshacceptance profile image
Harshacceptance in reply toBirdie04

pspassociation.org.uk/infor...

other amazing members have added brilliant advice on here as well.

Take a look at my post, I have amended it with some tips.

CookieBunny25 profile image
CookieBunny25

could you help please- my mom is due to have a CHC done on Wednesday with a community social worker- the thought petrifies me as he hasn’t got a clue! I really feel a medical professional should be filling it in, however we haven’t encountered any medical professionals that have previously heard of CBD yet 😣

Mom started getting symptoms in April, diagnosed in dec by a private neurologist as NHS rejected her GPs request for a neurologist- to date she has never seen an NHS neurologist & is on the waiting list for a movement neurologist. She’s already in a hospital bed at home, and the emergency care team is going in 3 times a day at present. No issues with swallowing or speech as yet but she can hardly move, in pads at all times for toileting.

I’m drowning…and battling 🙁

Harshacceptance profile image
Harshacceptance

I’m sorry to hear this. I can honestly say this forum has helped so much over the past 5 yrs. Take a look at the amended post I have done, it may give you some pointers.

Why do you have you an emergency care team? Is this a package of care post hospital discharge or a fast track? this sounds familiar as dad was discharged from A&E after 3 days with no package of care - he was catheterised, could not mobilise and sent home. Thats Feb 23 when everything got really complicated. We went from ICRAS to a CHC nurse saying dad did not qualify, to a fast track ... then 12 months later approved.

pspassociation.org.uk/infor...

These documents are brilliant - print a few copies of the ones for medical professionals and make sure you give them to anyone involved in mums care - no one had direct experience of CBD involved in dads care apart from the Neurologist.

Research the difference stages - there will be a meeting to see if they do trigger for the full DST, read about the process.

There should be a CHC nurse / social worker at the meeting at minimum - invite medical professionals who you believe best advocate for mum and know her.

salamandaX profile image
salamandaX

I completed a CHC application with our Parkinson’s nurse back in July and never got a response. Then, following a subsequent appointment with the Parkinson’s nurse in November where there’d been a marked decline, social services arranged a district nurse who did a fast track application which was approved within days.

Mum’s condition has plateaued since then and I’m fairly anxious that the 3 month review will see CHC withdrawn 😬

Such a roller coaster.

Harshacceptance profile image
Harshacceptance in reply tosalamandaX

🙏 it’s so tough and your right, a roller coaster.

my mum was convinced the CHC would be withdraw despite dads condition declining and becoming more complex / intense. The palliative consultant was spot on in his letter, one thing for sure is he is not getting any better and we just don’t know what is next.

Everyone’s experience of CHC is different, it shouldn’t be however we spent a lot of time in the background putting everything together to ensure we have it our best shot.

A good thing to do is to download the DST template and do a compare / contrast of the various health domains pre fast track to where it is now. Link the health domains and if the diagnosis is PSP / CBD be clear about how rare it is. Look at the documents on the psp association on CHC.

It’s not nice to think about it but fast track is deemed to be in the last 12 weeks - dad was awarded in May. How he is still here I don’t know as these illnesses are so cruel however it does clinically enable you to do that comparison. We did go through CHC initially and the experience wasn’t positive yet dad was then fast tracked which gave us the breathing space to get our action plan in place as we know him best. I looked at it on the basis that there are lots of CHCs for many people across lots of different health conditions, how can we do the work to make the CHC nurses and the ICBs decision easy - we wrote the suggested DST and made sure we could run through this in the meeting, we contacted the GP, neurologists and everyone who associated with dads care and requested all the evidence and supporting letters - for instance all the UTI episodes, prescriptions and dates prescribed. When did the neuropathic pain start and what was prescribed meaning his condition is worsening etc

We know our loved ones best, we see it day after day hence I made it my mission to ensure dad was advocated. Everyone in palliative positions should be supported with CHC as it’s hard enough, it does come down to numbers. Hence clinical needs and the focus on this an absolute must. I argued on multiple fronts that his clinical needs were not social as if they were not met in 24 hrs we would be in crisis, hence the need for it to be clinical.

SunriseLegend profile image
SunriseLegend

We have been through the same process - fastracked in July; reviewed in October and criteria changed to Complex Care ; reviewed again this week and no problem - assessor understands that this condition is not going to improve. One of the main things I would suggest is o understand, and ensure tghat the assessors understand, that even if the patient's care needs are being well managed and met - eg by partner or carer - those needs still exist and need to be accounted for abd rated accordingly in the assessment. Happy to advise or answer any questions if I can from our our experience

Harshacceptance profile image
Harshacceptance in reply toSunriseLegend

Your experience is so important 🙏, when dad was diagnosed we didn’t have a clue, we have learnt the hard way I suppose. My mum is dads primary carer, she’s amazing - take her out of the equation with illness and things very quickly fall apart into crisis.

SunriseLegend profile image
SunriseLegend in reply toHarshacceptance

In a way I think my experience from my working life has helped me with this - I used to tutor and mentor for professional exams and part of that involved helping colleagues to collect and write up the evidence they needed to provide to prove they had met all the requirements to get their qualification. So the CHC process is very similar and I used exactly the same techniques!

Wombatz profile image
Wombatz

Many thanks for your help and will really appreciate anything you can provide. My wife's 12 week fast track expires the end of March and I have been told the Care Board will be in touch before that. I may have asked before but will they then go through theCHC process from the beginning with Checklist, DST etc?

Harshacceptance profile image
Harshacceptance

I’m so sorry to hear about your wife

gov.uk/government/publicati...

So the fast track negates the need for a full DST so you are correct that will need to be completed.

Remember the four words - nature, intensity, complexity and unpredictability - weave these into your language as it’s the four characteristics of CHC which is awarded on care being a primary health need, where overall it goes beyond what the local authority can legally provide.

We received a date and were informed a CHC nurse and social worker would attend. The care agency was also invited - one side will represent the NHS / clinical and the other your local social services / social.

Your wife’s MDT - are they all informed of her condition and situation? If not make sure they are and that post the fast track a full CHC is being done.

Evidence - as part of the DST / CHC application they will bring all the evidence together from the MDT - GP, Neurologist, care notes, physio etc. You know your wife the best and everyone involved. The CHC team will request this information directly however I strongly advise you get copies and print them out. We requested that if appropriate both consultants provide a written letter to support the CHC application as dads clinical decline is clear and he’s not going to get better.

A day in the life of : describe the bad days, what does your wife’s care routine look like, what needs are needed to be met, how many people and where from.

Photos and written account : someone on this forum gave great advice. I used pictures of day from years ago, playing golf, with his grandkids, bandages of falls, installation of his stair lift, immobile in bed, being moved by carers … it shows the rapid decline in his condition - I printed these out and gave them to everyone in the meeting. I wanted to ensure people saw dad as a person not just someone on a spreadsheet

Draft DST - download the draft DST and complete it using the evidence that you know about.

Summarise the condition at the beginning where you have the opportunity to bring it all together. Who she’s is, you you are, explain the condition in that it is rare etc

Summarise all the clinical care needs - the pspforum guide is great to do this.

Then go through each of the health domains and do the same and also provide a score.

You have the time, I looked at it that I was helping the CHC nurse as I am sure they have lots of these - how do I make dads easy for them. I then took the meeting and went through the CHC literally word for word, handed around the evidence, letters etc which is where I found that they didn’t have everything including letters from the consultants.

I hope this helps

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