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Having difficulty ordering B12 injections from VersandApo.

Ryaan profile image
11 Replies

I have ordered over 2 years ago but you could click on English to translate page.

I’ve been on VersandApo site today and there’s no option for English. I want to order the Rotoxmedica 1mg x 10 packs which is €50 something.

My old email and password is not going through so I don’t know if I have to register.

They seem to be in stock and add to basket but can’t proceed from there as it’s in German.

Can anyone check and guide me through please as I’m stuck.

Thankyou in advance.

Ive added a picture after adding to basket.

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Ryaan profile image
Ryaan
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11 Replies
wedgewood profile image
wedgewood

You should click on “ZUR KASSE “( in yellow ) which should take you to payment , when you can choose payment method - card or PayPal.

I would get a translation app , or use google chrome

Bodfeld- apotheke.de — top right , has the opportunity to choose language

Ryaan profile image
Ryaan in reply towedgewood

Thanks wedgewood I did do that but it kept taking me to a page to enter email and password.

I saved my password in my phone 2 years when I last ordered but wasn’t going through.

I downloaded the “Chrome” app which translates the page into English and had to then “Reset” my password and was then able to make payment by PayPal, but the process wasn’t easy.

The order was confirmed and Versandapo sent me an email this morning but it’s in German.....so I have no idea what it says.

It’s a shame they don’t reply in English like they used to.

I’m looking for a German family who can read the email for me...Lol.

😀

Thanks very much for your help.

Muttilina profile image
Muttilina in reply toRyaan

post it and i try to translate

Ryaan profile image
Ryaan in reply toMuttilina

Ihre Bestellung wurde versendet

Sehr geehrter Kunde,

den aktuellen Versandstatus Ihrer Lieferung können Sie hier unter Eingabe der Bestellnummer 2130769 und Ihrer E-Mail-Adresse einsehen.

aktueller Versandstatus

Alternativ finden Sie hier Ihre Sendungsnummer: CH400634004DE

Ihre Bestellung

Bestellnummer: 2130769

helvella profile image
helvella in reply toRyaan

Google translate gives this:

Your order has been sent

Dear customer,

You can see the current shipping status of your delivery here by entering the order number 2130769 and your e-mail address.

current shipping status

Alternatively, you can find your shipment number here: CH400634004DE

Your Order

Order number: 2130769

translate.google.co.uk/#vie...

Ryaan profile image
Ryaan in reply tohelvella

Thankyou helvella.

Survivorette profile image
Survivorette

Won’t ship to US. Restricted by Amazon, and by the site.

Ryaan profile image
Ryaan in reply toSurvivorette

If you ask on here “Where to buy B12 injections for US delivery” as a question there should be people able to tell you where you can purchase from.

I thought you could purchase B12 over the counter in US.

Survivorette profile image
Survivorette in reply toRyaan

You can’t no over the counter.

Ryaan profile image
Ryaan in reply toSurvivorette

Post on here to ask where you can purchase for US delivery.

I’m sure you’ll get answers.

Good luck, hope you find a good source to purchase from.

Survivorette profile image
Survivorette

I submitted a post.

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