Problem ordering b12

[islandlass]

Can anyone tell me what to do? Went on site for Versandapo.de followed instructions, got to the cart and found no facility to pay by credit card although it states they accept them. Received an email with the transaction and listed items, tried to get it to translate but no joy - somebody else tried as they would use PayPal for me, same result and they want a password which I do not have.

Where have I got it wrong? There are my items sitting winking at me and I cannot finish the transaction. Oh! they suggest on the site bankers draft or amazon - no good for me I'm afraid.

Can anyone get me out of this muddle - have ordered from them before but a friend did it via PayPal.

Waiting with bated breath this end.

[fbirder]

Can you not set up an Amazon account and use Amazon Pay?

Possibly safer than a credit card.

[islandlass in reply to fbirder]

Thank you for the reply - no - do not want to go down that route, enough keeping what I have in order. I limit myself when it comes to new technology - part of the problem was translating the email, which would not work and a password I was not given or offered. Hope somebody can come up with solution!!

[wedgewood]

Have you registered with them ? If not, do so and then you will submit a password . That might help

[islandlass in reply to wedgewood]

Thank you wedgewood but I cancelled the transaction and have found another supplier where the site is much easier to navigate plus has translation facility. My daughter has PayPal so hopefully will do the honours later. She had the same problems as me and I didn't realise you had to register to get password. Will remember this for future reference.

I once suggested she sign me up for PayPal and you should have seen her face!! She is right of course, my forte is definitely not internet of things. many thanks to you and fbirder.

god bless

[Chocolate41 in reply to islandlass]

Who is the other supplier islandlass.

Regards

[islandlass in reply to Chocolate41]

Hope this not breaking any rules. It is - mycare.de - a little more expensive, a few pounds but they had my brand. Hope this helps.