Off to the shops.....: So there I was on my day off... - NRAS

NRAS

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Off to the shops.....

14 Replies

So there I was on my day off... having to pop into town to the shop to get some milk. Right, I get my thinking cap on, because I am having fairly rare lucid day.

You see I have a brand new Co-operative Membership card - ahem - I know I am showing off, and our town centre has a small but well stocked Co-op..

As a thank you for signing up a member I was given two (not one but two) £5 vouchers. All I had to do was spend £30. No probs.

So off I go, clutching my new card, vouchers and a little list (includingthemilk)..

Get there, and I see they have baskets on wheels - probably everyone else in the country has seen these, but they are new to me. So I think that's handy, I can stick my things in the basket and pull it along, like a little old lady (apologies to all little old ladies, but you know what I mean). I trundle round ticking things off my list, and mentally adding up what I had (I told you I was lucid didn't I?). Two six-pinter semi skimmed milk, chicken for daughter's sarnies, big block of cheese for number one son's sarnies, half a tree of bananas (because we all eat them every day and get through them like they are going out of fashion!). Big jar of decaff coffee, big bottle of crisp n dry, and so on until I had mentally got to about £30 odd quid and exhausted my list. Simples!!!

Get to checkout. Not your usual supermarket checkouts these, they are just tills with little shelves by the side for you to put your basket on. Had a bit of a wait, but then it was my turn. Trundle up to till..... oooer. can't lift basket onto shelf. Look at cashier bewildered, she looks at me, bewildered. I say oh bugger it I can't lift me basket. She looks at me, sideways, frontways and beyond and says ... Ok dear hold on, and comes round the side of her till and lifts the basket for me.... there you go, no probs. For some reason, I felt like a right twit... there I was, no walking stick, crutch, wheelchair, plaster cast, nothing to suggest there was anything wrong and I felt just awful.

There's more... she then proceeds to talk to me as if I only have half a brain, asks me if I need any bags - well doh I do have some shopping, I think, gaining some self esteem. Yes please my dear I say. Items bleeped, and packed, I stick my cards in the machine, and she says hold on a bit.... shouts into shop PA sytem. "John till 3 please lady needs assistance." Well I wanted the ground to swallow me up... John is there in 3 seconds flat... queue is looking at me as if to say "What the bloody hell is wrong with her then stuck up old boot" (I know I know it's all in my head!) John very kindly sorts out my bags gives me what he thinks is the lightest and says right then come on love. I take him to my car, literally 3 feet from the door. After fumbling at the bottom of my bag for me keys he very kindly packs away my shopping. I thank him profusely, he says that's fine, even though he has knocked off work, he is pleased to help.

I am the first one to say, never mind what people think, and don't worry I know I needed help - it doesn't matter what other folk think, and that nice cashier and John knew I needed help but it still sticks in your claw don't it!

Now my dilemma and big question is - should I have given him a tip?

'Til next time folks ....

Be careful out there .. Love Julie xx

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14 Replies
Philip profile image
Philip

YOU MEAN YOU DIDNT TIP THEM?????

Im sure they didnt expect a tip as they both sound like good people, I wish they worked round here lol.

Judi profile image
Judi

Think they would have been embarassed if you had tried to give them a tip!

How about a short note addressed to the Manager next time you go there (or a 'phone call) telling him/her how grateful you are to his/her staff, how helpful and friendly they were, and that you will definitely be using their store again. I'm sure this message will get passed on to the staff concerned and also may act as an insentive to the rest of the staff in the store. (My late Father was a grocery store Manager - does it show?) Retired now but I know I worked better after a little bit of praise, dont know about anyone else. xxxx

emandedmum profile image
emandedmum in reply toJudi

I agree, it's always good to hear that you've done a good job...it doesn't happen half as much as it should do and I always make sure I say thank you to people when they've been really helpful or kind! x

in reply toemandedmum

Thank you for this... I really think the letter to the manager is a good one. I obviously did my best to make them feel I appreciated it , even though I felt a bit daft in front of everyone, but my feelings aside I did feel I should have done something. So I am off to write my letter - well I am not going anywhere, because I will do it on here!!! There again a nice hand written letter would be nicer too... I shall have to practice!

Thanks guys

Take care Julie xx

Tricia-P profile image
Tricia-P in reply to

Hi Julie yes you are right a hand written is always nice to recieve and the manager will be able to show the helpful pepes in the store. I actually asked for notelets etc for Christmas and my son gave me a beautiful box with some luvley paper and notes in.

I will show you in a couple of weeks time.

Now the question I want to ask is do you know your dividend number?? this is important to Co-OP shoppers as you can collect your dividends ?? to save for the ...........

xTx

in reply toTricia-P

Tricia - I don't know what my dividence number is but I remember my Mums - 32299 from about 50 years ago! I did my little notelet to the shop. What does one save for??? Idon't really know I remember mum used to have stamps... I must look at the bumf which came with it.

Take care Julie xxx

nice you got some help make their day right a letter to the store manger.. xx

Sheila_G profile image
Sheila_G

Hi Julie. People are very quick to complain about things but not too quick to give praise. You write the letter girl, I am sure it will be appreciated.

Tiasteph profile image
Tiasteph

know just how you feel Julie…

I often take my niece when I'm bad, she loves helping, I get her some crumpets & give her some pocket money, all great, but she is doing her A levels at the mo, plus will soon have a nice busy life I expect…anyway I digress! So I went off to tesco's alone (not my usual shop, but convenient at the time) for a few bits, then I decided to get my whole week's shopping, not my best idea as I wasn't great…I ended up having to ask for a bigger trolley as I'd overloaded the smaller one & for help with packing & to the car. I was so embarrassed & told all three assistants involved about my RA in an apologetic way. As you say we look absolutely fine :( To be fair they were okay, but only okay mind!

Luckily for me I have managed to do several smaller shops since. Mmm…internet shopping?? Perhaps, but then I'm way too fussy :)

I lived in Bermuda for a while & the local school kids packed your shopping for you & you gave them a dollar, that was great :)

However I do think a little help from the assistants who are paid could be done with a smile & a "have a nice day" attitude :)

in reply toTiasteph

You're right Steph... x

hmm i got to right my right to write a letter duhhh!! ra./ stress/ wk in dogs home central all too much !! dyslexia ra fingers!!

in reply to

Oh Ali are you ok... xxx

noo blod inflamtaion reading just got last weeks result form gp surgery off the scale!!. consultant smug "dog perso" rang and left a message on rheum ans machine saying will raise it with the consultant when see here!! Gp and physio requested earlier apptr locked By her rottweiller sec and her royal poodleness herself!!

Loving the Royal Poodlness!!! hehehehe made me laugh out loud... x

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