I have been suffering with my hands in particularly and also my feet for the past two weeks.
Yesterday I contacted the doctors at 8.30am to be told no F2F appointments due to covid the duty doctor has to contact you. It is very difficult for me to take a call at work cause I am customer facing, anyhow after not getting anywhere and being told i should be available; in other words at home! I agreed to be placed on the list for a call back. I received a call back at 10.20 am and had to say to my customer so sorry I have to take this call from my doctor😕she was very understanding. I was asked to send pics of my hands one or two via a link which I did on mobile. I got the thank you for response blah blah and once pics viewed he would contact.
Pictures were viewed and he said is it tender, itchy, basically he couldn't tell. I sent reply saying tender, itchy, burning and swollen including swollen ankles and 6 more pictures also suggesting it looks like it may be Erthromelalgia. Bear in mind im at work texting all this info etc.
He then responded saying he agrees completely it does look like Erthromelagia and he would seek advice from senior pharmacist and see what rules are about lidocaine creams as he thinks there may be some restrictions on prescribing it on NHS in recent years. He would get back to me today when pharmacy reply, this was 13.20 and 10 mins later he asked how long have I had the symptoms. I replied about two weeks. Thank you for response blah blah blah. At 2.30pm I chased to see if he had a response, reception wouldn't put me through they said nothing on notes and he could call me out of hours. Went home, nothing. So by 8.50pm I thought call it a day!
Went to work today, contacted doctors after work at 2.40pm to be told he has a day off today. I asked if anyone has his surgery today and receptionist said its probably best if he calls you tomorrow, I thought i can't go all over info again so I said yes please could you get him to contact me. I really hope I get that call tomorrow and hopefully he can prescribe a suitable cream, fingers crossed for good news.
On the upside I received my MTX injections today just before midday on an emergency delivery. Hooray for injections, this was getting stressful.
Sorry for the essay, its been an eventful 2 days again! Is this the future of the doctors surgery, I'm not impressed😩