Congratulations to my local authority. I realised this morning that my blue badge expires in 3 days. I went on line to renew it but the application form required my reference number which I would find on my renewal letter. This is the bit that doesn't get congratulations because I haven't received a renewal letter. However I telephoned and spoke to a very helpful young man who gave me the required number. He advised me to apply online if I had a passport sized photo I could upload as that would be much quicker. I did that straight away (early afternoon). Within 4 hours I received an email telling me that my application had been approved. If I could pay the £10 fee on line they would send my new badge within 2 weeks. No assessment required!!
Well done Essex County Council.