I have just had my monthly HAH delivery and it came within the two hour slot allocated. The courier informed me that I was his fourth delivery but the first he was able to deliver as the others were not at home. I have read a lot on this site about some of the problems with HAH and I have also experienced my own problems in the past. Obviously I don't know the circumstances to be able to judge why patients were not at home to receive their medication, but maybe we should also concede that we're not perfect either and try and understand the frustration the drivers would feel when this happens especially after all the complaints that probably come their way.
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