Hi all. Just an update for all those who have been messed around with HAH over the last few weeks. My husband wrote a letter to Mike Gorden the CEO of this company. It was obviously worded in a way that made him pick up the phone and call us. He has arranged for a delivery to be sent out TODAY.
He apologised profusely saying that back in Nov, HAH had to take on 15,000 more customers because an American company pulled out of the uk. There was 60,000 customers in all and these were split between 4 uk companies, hence HAH got 15,000 of these.
Also, BT didn't give them enough lines to cope with the extra calls and the email system went down also because of this.
He has assured us that this has now all been resolved and everything should get back to normal within a few days.
Hope this has reassured people out there who have had problems over the last few weeks, and deliveries now come when they say they're going to come! TT x