Cap on MS Medication How do I get a refill? - My MSAA Community

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Cap on MS Medication How do I get a refill?

dhynes profile image
5 Replies

Hi Everyone,

I just received some resources to call about 'No Pay Co Pay.' I went to refill my mediation in May and was told the vendors changed. I had to call a different vendor and get a debit card with a declining balance for Aubagio. I just called the other day and was told I have to pay $3,800 for my medication in order for it to be renewed for 90 days. They said my debit card was depleted and that was my balance. Has anyone had any problems refilling their medicine? Thank you.

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dhynes profile image
dhynes
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5 Replies
leking1 profile image
leking1

Yes, I have some issues in getting my meds, Insurance companies apparently love to see if stress really does affect MS activity! It sounds as though your card doesn't have enough money on it to pay the co-pay. I would call the people/organization who issued your No Pay

CoPay card, and ask them to help. Please ask them to hurry, as you don't want to get behind on your medication. Since it is a new vendor, they may need direction on how your card works.

palomino27 profile image
palomino27

Get your MS doctor involved they should be able to help. Also check into switching vendors. It sounds like your in-network may have changed? If nothing else, your doctor should be able to get it Pre-authorized with your insurance so they will cover it.I wouldn't pay a cent!

They should of told you the new cost before it shipped...

Neworleanslady profile image
Neworleanslady

Oh no!! I guess my first communications would be to my doctor and to the copay assistance program.

Jesmcd2 profile image
Jesmcd2CommunityAmbassador

Hi dhynes like they all said, get your Dr involved ASAP!

You can also check out this site for more help and info! originalText

Please let us know how you make out!🤗💕🌠

mrsmike9 profile image
mrsmike9

Call Acaria Health!!! 800-511-5144

I have been on Aubagio for many years and have never had to pay for it. Tell them what's up and they will help you. They are Awesome!

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