Funny story. I made a random comment on Facebook about accredo and they panicked and upper management called yesterday to make sure things were resolved.
My billing was finally straightened out November 27. And I’m getting my meds now.
It’s too bad it took social media to get their attention, especially since I try really hard not to complain there! Anyway, now this manager is personally monitoring my next three orders!
Good for you, it’s a shame that you had to resort to complaining to get what you need. Any photos of any recent jigsaws? 🦋
No puzzles recently. Busy with work and the holidays.
My hubby uses social media to lodge complaints when other means don’t work. It seems to always get a response 👍
Great idea!
How bizarre that going to FB can get more done than talking directly with a human. That is so sad..
It's too bad that's what it took, but you had a wonderful outcome! Hurrah!
That’s Great 😁. Good for you 👍. Ken 🐾
I have to remember that! It's a mess the first order of each year. Even tho' One to One has been paying for my meds for years, the first of every year they want to bill me. It's ALWAYS a mess to get set up. I always end up at my dr's office getting samples because I am NOT paying that huge amount for meds!
OCrevus and hair loss
Newbie to community but not to MS
Introducing MS self to you
