nhs transport

[Melaxx]

hi, I’ve been using nhs transport for my rheumatologist appointment to Manchester from Lancaster for a number of years , I need to go twice next week for a scan and rheumatologist appointment but when I tried to book it like normally do after the questionnaire they said I’m not eligible , they said to ring the dr and he/she could over rides the decision, I rang them but the receptionist said bc I’m not housebound They can’t override the decision . I don’t know what to do , I don’t drive , I live on my own , no family nearby and the appointment it’s very early in the morning .

thank you 🙏

[Chris21]

Is there a voluntary organisation that can help? I’m guessing public transport is not viable?

[Melaxx in reply to Chris21]

I’ve got myosotis , vertigo , I’m very weak , go on the bus/ train / bus , very scary . Thank you for replying.

[Chris21 in reply to Melaxx]

I can understand why you wouldn’t want to use public transport. Could rheumatologist secretary help? It’s a pity they couldn’t have done the appointments for the same day.

[Cal48]

I am a patient at Lancaster .They seem to be good at rheumatology. Can you change to go there?

[Melaxx in reply to Cal48]

I go to Lancaster to but every few months I go to the specialist in Manchester ( I was sent there by the Lancaster rheumatologist ) thank you for replying.

[Spanielmadlady]

With a receipt you used to be able to claim back taxi fares.might be worth checking or complaining to pals.im at Lancaster too. X

[Melaxx in reply to Spanielmadlady]

that’s what I did and got the transport, they admitted the mistake ( Pals are a great help btw)

[Spanielmadlady in reply to Melaxx]

pleased it work out for you in the end 👍 x