Hydroxychloroquine zentiva: Help has anyone had a... - LUPUS UK

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Hydroxychloroquine zentiva

CRYSTAL11 profile image
48 Replies

Help has anyone had a problem with getting this hydroxychloroquine. It's made by Zentiva. I was told at the doctors to day that they can't get them at the moment I only have a few left, does anyone have any ideas xx

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CRYSTAL11 profile image
CRYSTAL11
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48 Replies
Emylou profile image
Emylou

just get your prescription from your gp and take to any pharmacist, they will then tell u if there is a shortage or will then order them in for you if not contact the manufacturer so you can get advice from them regarding this. Failing this keep prescription and phone around all your chemists to ask if they have any in stock good luck.

CRYSTAL11 profile image
CRYSTAL11 in reply toEmylou

Thank you Brilliant ideas will have a go

willowwag profile image
willowwag in reply toEmylou

Hi all just to let everyone know I have spoken to Zentia/Sanofi and we should now have all our normal Hydroxcycloriquine back in stock they did have a shortage but its all sorted again now and our pharmacists shouldn't have any problems as he said they are rolling them all back out as normal. if your pharmacies say the can't get it they have said to tell them to ring them and they will help sort it for us. Tel No is 01483 505515 and the product code is the same which I will also add to my post 1201730 x

CRYSTAL11 profile image
CRYSTAL11 in reply towillowwag

Yes I have mine now. Hope that doesn’t happen again.

willowwag profile image
willowwag in reply toCRYSTAL11

me to chick

willowwag profile image
willowwag in reply toCRYSTAL11

So glad you managed to get your meds yep me to I'm glad they are back I think they are a little slow to get back with all pharmacies by the look of things but hopefully we will all have our meds as normal again.

Bee1london profile image
Bee1london in reply towillowwag

Just wanted to say thanks so much for the info Willowwag. I took your info to the pharmacist and I have finally been able to get hold of some Zentiva. Without the product code etc I was getting no-where. Huge thanks :-)

bones-bones profile image
bones-bones

Yes my chemist had trouble too. They managed to get some before I ran out so I hope they will be able to get some more next time. I don't know what the problem is but I wish they'd get their act together !

CRYSTAL11 profile image
CRYSTAL11 in reply tobones-bones

Will try again. Thanks xx

Treetop33 profile image
Treetop33

They are coming into supply again at the end of September apparently. In the meantime I got the prescription, phoned round all the local inde chemists and got the last packet from one.

CRYSTAL11 profile image
CRYSTAL11 in reply toTreetop33

That's helpful I will be contacting all chemists in my area xx

Annabelle2223 profile image
Annabelle2223 in reply toTreetop33

I am having the same issue trying to get Zentiva. My local chemist usually orders them in especially when I ask for them but she was told they wont be available till October. I phoned lots of places but no joy. Only got enough left to last me 2 weeks. I phoned Sanofi and they said should be available to wholesaler 18th September. Appears to be a brand that suits many Lupus sufferers so why so many supply issues? Might have to try another brand as a last resort but not happy.

CRYSTAL11 profile image
CRYSTAL11 in reply toAnnabelle2223

Oh no I don't like the thought of trying another brand. I am ringing around to see if I can track any down. Xx

Bacardibabe76 profile image
Bacardibabe76

I have been having issues getting them also, I am having to check around constantly. Apparently there has been a supply issue.

Wendy39 profile image
Wendy39

You've had great replies, so little to say. I've just noticed my packet only has a week left in it. I wish I could get myself more organised and keep a spare months supply at home for when this kind of thing happens! But with having 5 daily meds that don't run out at the same time I never seem to get it right. Good luck.

CRYSTAL11 profile image
CRYSTAL11 in reply toWendy39

I so know the feeling I am on 14 and counting so would need a whole room just to keep them in. I do have enough for 2 weeks could cut down to 1 a day. Let's just hope today's calls come up with something xx

Wendy39 profile image
Wendy39 in reply toCRYSTAL11

Cutting to 1 a day must be last resort. I was told to do it when first diagnosed, for the winter and I flares pretty quick. Let's hope it doesn't come to that. Smaller chemists more likely to have a packet on their shelves. Good luck.

willowwag profile image
willowwag in reply toWendy39

Wendy I'm the same I take 12-16 meds a day and they used to run out at diff times you can ask them to sort it for you so they are all due the same time, they will adjust your meds accordingly thats what happened with me, as I used to run out of one 1 week and the others the following week its so much easier now. As they are all die the same time.

Wendy39 profile image
Wendy39 in reply towillowwag

Thanks for the tip. I didn't know they could do this. X

CRYSTAL11 profile image
CRYSTAL11

Thanks to everyone for all your help. Still no pills yet but another round of calls to day. Who knew there were so many pharmacies nr me. Xx

Barbara17 profile image
Barbara17

Hello. My husband picked up my repeat hydroxy prescription today and I'm delighted to say it was Zentiva! I had asked OH to make sure it was and he said the chemist (lovely man) knew it was the only type I could tolerate. So I am feeling very relieved but do sympathise with all of you who can't get hold of it. I live just outside Edinburgh and use the chain chemist 'Cohens'.

CRYSTAL11 profile image
CRYSTAL11 in reply toBarbara17

Glad you have yours. I'm still looking I am in Suffolk. Xx

Solitaire16 profile image
Solitaire16 in reply toCRYSTAL11

I also live in Suffolk and would be interested to know if you succeed .

CRYSTAL11 profile image
CRYSTAL11 in reply toSolitaire16

No luck I'm afraid. My pharmacist has said he is expecting them in middle of sept. Where are you in Suffolk

willowwag profile image
willowwag in reply toBarbara17

Fantastic news its rolling back out now if a little slow for some.

Solitaire16 profile image
Solitaire16

Lavenham

CRYSTAL11 profile image
CRYSTAL11 in reply toSolitaire16

Oh close I'm nr Bury St Edmunds

Solitaire16 profile image
Solitaire16

We will have to meet up for coffee. I often come to Bury.

CRYSTAL11 profile image
CRYSTAL11 in reply toSolitaire16

That sounds good. I'm not out to much but sure we could arrange a date

Solitaire16 profile image
Solitaire16

Have you had a Depomedrone injection and if so was it ok

CRYSTAL11 profile image
CRYSTAL11 in reply toSolitaire16

Hi Solitaire

Hope you are having a good day. You were asking if I had had the Depomedrone injection. I haven't heard of it can you tell me what it is Thanks .

Solitaire16 profile image
Solitaire16

Steroid injection for joints and rash. I go to to the Rheumatologist at West suffolk hospital. Had it today.

CRYSTAL11 profile image
CRYSTAL11 in reply toSolitaire16

So do I do you see dr O'Rielly. He has changed over the years. He will listen the me now. How often do you have the injections and do they last long and work. I have to take 25mg of hydroquortozen (excuse spelling ) per day as my body doesn't make it any more. That just keeps me going but doesn't help with the Lupus or sjogrens xx

Solitaire16 profile image
Solitaire16 in reply toCRYSTAL11

First injection today so not sure how it will work and for how long. Will keep you posted.

Wendy39 profile image
Wendy39

Hello. I've run out today and just gone to collect my meds, after dropping repeat at my surgery on Monday and no Zentiva. She tried a few places online whilst I was there, with no luck. I've run out completely. She offered other brands but the side effects have been so horrible in the past that I can't bear to try again. So I refused. She said she'd keep trying. It's only now I've realised that she kept hold of my prescription so I can't even try anywere else! Been a busy morning and I wanted to get home. I wish I'd asked for the script!!!! Annoyed with myself. So goodness knows how long I'll be without it. What is going on???? Us lupies face so many hurdles, this kind of thing seems VERY unfair. Paul_Howard Is this something Lupus UK can help with? Someone has posted that supplies will be replenished at the end of September. So that means I will be without for a few weeks yet. Why is this allowed to happen? Wendy

CRYSTAL11 profile image
CRYSTAL11 in reply toWendy39

My pharmacist said middle of Sept so just hanging on in there. Hope it comes soon.

Wendy39 profile image
Wendy39 in reply toCRYSTAL11

I hope so. 5 days without and counting. Wondering if I feel the effects of a break or not??? Never had a complete break from it before. Fingers crossed we all get it soon. X

mehmet_ozgen profile image
mehmet_ozgen

I have tried all the pharmacist in the area (West Sussex) and run into same issue. Please update if you see any sign of supply issues being resolved. In my case I have not even been given any indication of if and when the supplies would be replenished.

CRYSTAL11 profile image
CRYSTAL11 in reply tomehmet_ozgen

Has anyone had any yet I keep pestering my pharmacist but nothing. Not to sure what will happen I have run out now xx

Wendy39 profile image
Wendy39 in reply toCRYSTAL11

Hello. Like I said it's not available here in Pembs yet. I found one box of 56 in a smaller pharmacy but i had an 8 day gap - with no hydroxy at all. I am sure paul will let us know when he hears anything more. X

Wendy39 profile image
Wendy39

I went to pick up my repeat prescription meds from my surgery's pharmacy on Thursday but they couldn't get hydroxy. She'd tried the supplier - Pheonix I think she said - none until ndct week they told her. So my fingers are crossed that sometime this week I'll get a phone call to say it's come in. It's 9th October now after all. X

CRYSTAL11 profile image
CRYSTAL11 in reply toWendy39

I now have mine. The company has now released new supply’s so you will need to get back to your pharmacy

Wendy39 profile image
Wendy39 in reply toCRYSTAL11

Thanks for the update. X

mehmet_ozgen profile image
mehmet_ozgen

I am glad to report that after trying many different pharmacies with no luck, I went back to my local LLoyds, with the help of my determined Pharmacy Technician, who was able to get the LLoyds special order department to provide Zentiva, not only that she has gotten 3 months worth of additional supplies to be kept aside for us. So the moral of the story is that if you have a nice pharmacist or technician who is willing to go out of their way and be determined then it can be done.

Wendy39 profile image
Wendy39 in reply tomehmet_ozgen

So pleased you have finally got it. I have found the same as you, if you are pleasant and nice to the pharmacist, they will go out of their way to help you with this.

victhevic profile image
victhevic

I have finally got Zentiva from my local pharmacy. They have been really helpful and tried very hard many times over the last couple of months to get this sorted. So we are all grateful it’s finally arrived.

willowwag profile image
willowwag

Fantastic yep its all back to normal yay xx

CRYSTAL11 profile image
CRYSTAL11 in reply towillowwag

Thank goodness for that it seems to have taken ages

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