P'd off doesn't cut it. I've been waiting since November for my referral to Guys. I've just opened today's post and I have a letter saying that I didn't turn up for my appointment on Feb 11. Therefore I'm discharged.
I haven't had a letter or anything telling me I had an appointment in the first place.
I'm so upset I can't tell you. Grrr!
I'm sure you are Alison, someone has messed up somewhere, take a deep breath and you will get it sorted tomorrow! I always find a courteous but firm approach is the way to go 😊
I agree. I'm angry now but tomorrow I will be nothing but sycophantic.
Wish me luck!
Hi
I was referred to them in September and come beginning of December I was chatting to my GP about it and he said to call and chase. So I did, to be told I had an appointment booked for Xmas eve!
I didn't receive a letter and asked them to resend. I didn't get that one either! I would call them up and say you never received appointment letter.
Good luck
That's so frustrating. Although I understand their places are few and many people miss appointments waisting time, the fact they expect that the post always arrives. I think they should ask you to confirm. Good luck tomorrow and keep calm.
Hi, I did receive an appointment letter but when I rang to change the appointment date was told I had to be referred again as you have to be seen within a certain number of weeks. My consultant told me to ring again, which I did but with no joy. My referral has been sent off again so back to waiting. However, I didn't receive a
discharge letter. Ring tomorrow and let us know how you get on. Good Luck.
When we moved house I changed hospitals and letters would go astray. It was a simple error on the hospital's part in that they did not have my proper address.
I know it seems a simple thing and I hope you don't think me rude, but have you checked if your details are correct?
It is so frustrating I know, especially when you think events conspire against you. A pre-assessment appointment for a cancer op arrived 10 days after the date. Strangely enough the postal date was also after the appointment time.
I have heard of this happening to other patients too.
I wonder if the hospital sends them out deliberately late so they can not be blamed or penalised for not fitting in treatment within the time guidelines. (Or am I being overly suspicious?)
Keep being persistent, don't give up!
Hope u rang them and told them their error what was their response?
This is terrible! Have you phoned the clinic?
I had a urology sec admit to me that her hospital uses a mailing house on the other side of the country & that appt letters sent out from this mailing house regularly do not reach the patient...she said it drives the clinic staff crazy...I said yes & the patients too
I've got to the point of always phoning clinic secretaries:
-I ring once I have their flippin appt letter to double check it
-I always ask the approx date of my next clinic and then put a note on my diary to contact the clinic if I don't have their letter within a few weeks
😤🍀🤔 coco
Hi i had this problem and when i called was told i would have to go back to GP to be referred again and now back on waiting list i never received a letter like they say , but it was like talking to a brick wall.
Good Luck
Where I live you are sent a text two days before your appointment to remind you. It's a great idea.
Thanks for the support guys. I have spoken to them this morning and I have an appointment on the 8th of March. Phew!
My first letter went to an address I lived in 40 yrs ago as a Student..moved several times since.I found this out when i chased up my appt. They apologised and gave me a new one 3 weeks ahead. I think you need to be pro active and chase up..
Got an automated check that i was going phone call for my next one which gave me an option to reschedule.this was a week prior to appt. A very effective response to meet the missed appts problem.
You to also had thatfrom phtsio grr wont listen either now need new referral
Been called in for an appointment. Worried. 
First rheumatology appointment tomorrow
Rheumatology appointment
