Diddle how are you? Did you see the apology ?

[Ginsing]

We miss you where are your blogs? How is your lovely dog ? and what are you up to do come back and let us know PLEASE

XGINS

[Hidden]

Hi I miss her as well I am not sure that she would feel that was

An apology to her as it was not I am sorry I got it wrong apology

Just a general one about mixed communication.

But we can hope, if it were me I would not accept that, I know this

Has made diddle ill so maybe that is why she has not been on here

But I don't think that is the reason

Love Viv

[Butterfly54 in reply to Hidden]

I don`t think diddle will mind me saying she is a wee bit better.

And these are my words not hers.I am in full agreement with you Viv,that was not a proper apology made publicly to diddle herself.

And I think she is owed that much but very much doubt it will happen,which is a great pity as so many of us miss her on here.

Hugs Butterfly54xxxx

[Ang01 in reply to Hidden]

I agree with you Vivien, I don't think this was a proper apology to Diddle and if I were in her shoes I would not except it either. Its all very well talking about mixed communication but there was no mix up over what happened to Diddle. I also agree with Butterfly, I don't expect anything else will be done about this, it was a half hearted attempt at doing what people asked in the hope that Diddle would come back. I just hope that she is doing well in herself and is able to put things behind her and move on with her life. I know Diddle has contact with quite a few people from this site so hopefully she is doing just that.

Lets hope that the people concerned will learn from what happened and that no other member of this group has to suffer what Diddle has suffered. I think it has impacted on a lot of people and this site is definately not the same. Take care, Angela x

[irenegee]

where is the apology? I am curious to see it to see if it is as half arsed as the one I got.

[Hidden]

Yes, please pass on my love and best wishes to Diddle too. I miss her happy observations on life. I too feel that Lindsey's aploogy was a professional one that was aimed at all those who have been upset including Diddle and I don't think that Lindsey could really be expected to say much more on a public forum. I would hope that this was backed up by something more personal for Diddle too though as she was the one who seems to have suffered the most. Fingers crossed it worked and we will see Diddle back here soon. Jane x

[starblaze in reply to Hidden]

If the forum was a good enough place for her to upset Diddle on , then It's a good enough place to Publicly apologise on too!!

It's simply good manners.... If you upset someone you should have the good grace to apologise for your actions!

[Ang01]

Sorry Sootyb but I have to disagree with you, I don't think it was a particularly well-worded apology and I don't think we can compare it to what we send patients following a written complaint. Diddle is not a patient and we are not dealing with the NHS!.

[susie59 in reply to Ang01]

i totally agree with you Ang, i too speak my mind and the so called apology was a joke.

[theprisoner]

Hi Sara

I promised myself I wasn't going to comment again on what has happened to Diddle but find myself in sheer disbelief of your argument in support of the apology (which I haven't even seen)!

As somebody who recently had a very bad experience as a patient, went through the official complaints procedure and was furious about the response - I find it shocking that you should hold this up as an example of good practice. If you are as aware as you seem to be of the NHS complaints procedure, you will also be aware that once a patient has made their complaint and the hospital has responded, there is no further right of reply by the patient except through the ombudsman who takes on very few cases. I would suggest that this is the only reason your 'professional apologies' is sufficient - there is no choice.

Patients do however have the wit to make full use of all options available to them, and luckily following my experience, the whistle was well and truly blown by subsequent patients who managed to get the attention of the features editor in one of the former broadsheets. Heads are now rolling nicely.

I too like to speak my mind.

[starblaze]

Hi gins... I've looked for the opology myself and I can't find one, do you know when it was posted plz?

Hopefully Diddle will see it and return to the fold with her head held high! X

[SootyB]

Sorry if my 'support' upset anyone, but I can only speak my mind. I'm clearly not alone in my views, given the number of others who have both found and commented upon Lindsey's post, just as you are not alone in your opinion that it was insufficient.

I feel somewhat reluctant to speak my mind at all now, given that every time I do, someone comes out of the woodwork to tell me that I am wrong. With respect, folks, I get enough of this kind of thing at work, and it makes me feel bad enough from people who I'm paid to hear it from, without having to take it from fellow sufferers from whom I am seeking support. We are all entitled to our views, but I would hope that we were able to keep away from personally directed comments of the nature I see above.

I am sorry, but I am unable to write further, as I am in a very busy office, and struggling to hold it together after an already vile week. xx