Follow up: Abandoned cycle due to mis... - Fertility Network UK

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Follow up: Abandoned cycle due to missed ovulation

LRed profile image
LRed
3 Replies

Following my last post, I got refunded for about just half of the cycle’s cost, after multiple rounds of complaints over several months.

Unsurprisingly, the clinic is in firm denial of the mistakes they may have made. HFEA doesn’t review clinical decisions. So I feel I am completely on my own.

When things seem to be going smoothly, everyone at the clinic may appear nice. But as soon as something goes wrong, you will see the coldest faces and hear the harshest voices.

The lesson is: don’t be afraid to challenge the clinic’s decisions, and trust you instinct. You know your body the best. Big clinics like CRGH can be like a factory and don’t give enough attention to your individual circumstances. Even the ‘best’ consultants can also make misjudgements.

So if in doubt, always ask questions and challenge their decisions. Take detailed notes and keep evidence throughout your treatment, as they might come in handy one day in defending your rights.

I hope that my clinic has learned a lesson too in improving the quality of care provided by their medical team. I also hope that my tragedy doesn’t happen to anyone else.

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LRed
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3 Replies
DianeArnold profile image
DianeArnoldPartnerNurseFertility Network UK

Hi LRed. So sorry to hear all this and I hope something positive eventually comes of it all. Have a look at this link if you think it might help. A guide to your consumer rights - GOV.UK (gov.uk) and look at the bottom of the page where there are two organisations who you can report the matter to, and who should take action and investigate further. Just thought it could help you. Diane

Conceivingblee profile image
Conceivingblee in reply to DianeArnold

Hi Diane could you post this link you mention above again please. I've had massive issues and would like to report my Clinic. I'm notc sure if the link isn't a full link? But it doesn't load for me. Thankyou .

DianeArnold profile image
DianeArnoldPartnerNurseFertility Network UK in reply to Conceivingblee

Hi. That’s all I can give you I’m afraid. Try again or report the issue to hfea.gov.uk

Diane

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