Today’s Update: 6-24-2021: DEXCOM - Diabetes Research...

Diabetes Research & Wellness Foundation

6,548 members1,597 posts

Today’s Update: 6-24-2021: DEXCOM

Activity2004 profile image
Activity2004Administrator
4 Replies

Hi everyone,

Here’s an update dealing with both the sensor from 6-16-2021 and the new sensor starting this evening. See the picture attached from this afternoon.

The sensor from the 16th has been having issues on and off during the day and night hours. Today was the worst day of the sensor having trouble with doing its job.

While I was inserting the new sensor, I called to request a new free sensor replacement. The next one is going to be here between 3-5 business days from now.

More to come soon. Watch this page for more updates!😀👍

Written by
Activity2004 profile image
Activity2004
Administrator
To view profiles and participate in discussions please or .
4 Replies

It's quite the saga isn't it Leah? But it sounds as if you are on top of it all! Good for you. 👍😊🌈

Activity2004 profile image
Activity2004Administrator in reply to

Thank you, Sue. Yes, I try to keep up with everything when it comes to the right way the sensors/equipment needs to be working correctly. It was hard to get the Rep. who worked for the Tech. Support to let me get a word in edge wise because they kept interrupting me when I tried explaining what was wrong. The only positive part of that call was, I'm getting a free sensor in the next few days. Other than that, not too much got said that may have been necessary from me because I was cut off at the time when trying to explain things.

in reply toActivity2004

That’s unsatisfactory isn’t it Leah? It’s bad enough that the product is unreliable without having to experience poor customer service!

Activity2004 profile image
Activity2004Administrator in reply to

That’s right! A person should be allowed to say something if they are calling for assistance with something that isn’t working correctly and they shouldn’t talk over the person asking for the assistance.😀👍

Not what you're looking for?

You may also like...

Update: 9-12-2021: DEXCOM

Hi everyone, Sorry this is a little late. This is an update dealing with the sensor from...
Activity2004 profile image
Administrator

New Sensor 6-3-2021: DEXCOM

Hi everyone. Here's an update on what happened with the sensor I had been using recently. First...
Activity2004 profile image
Administrator

Not Again! 6-16-2021: DEXCOM

Hi everyone, Sorry for the delay in posting this update, but since I had to stop and remove the...
Activity2004 profile image
Administrator

Today’s Update: CGM Information 9-22-2021

This morning, I had to have a snack before breakfast. My blood sugars were 102 mg/dl and...
Activity2004 profile image
Administrator

Today’s Update: DEXCOM

This morning (2:30 am), I was woken up by the fixed low alarm going off. The good thing was, it...
Activity2004 profile image
Administrator

Moderation team

See all
Activity2004 profile image
Activity2004Administrator
SamDRWF profile image
SamDRWFAdministrator
cure profile image
cureAdministrator

Top community tags

Content on HealthUnlocked does not replace the relationship between you and doctors or other healthcare professionals nor the advice you receive from them.

Never delay seeking advice or dialling emergency services because of something that you have read on HealthUnlocked.