Sorry I'm the one who had the duplicate account!! It's all sorted now (kind of) one has been deleted,
I registered last night but on trying to get into my account thismorning I was told 'no account set up' and couldn't get in so thinking I hadn't completed to end did it again!! But still the same.
I've mailed person concerned who deleted one for me but I still can't 'get in' just says unable to log in.