Is Anybody there...?: Hi Just popping this here... - Couch to 5K

Couch to 5K

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Is Anybody there...?

Oldfloss profile image
OldflossAdministratorGraduate
β€’8 Replies

Hi

Just popping this here, in the event of anyone, not receiving notifications from the forums.

I was in touch with HU a while ago after some folk had been having trouble. They suggested it was an issue with the user and their phone settings.

Thanks to Dexy5 who, after some issues recently, contacted HU again and they responded.

"They ( HU) confirmed that my email provider had switched off emails from HU for some reason. The way to cure it was by adding this address to my contacts:

notifications@email.healthunlocked.com

So... if anyone feels they are not getting notifications or replies to posts... this may be useful :)

Thanks Dexy :)

Oldfloss x

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Oldfloss profile image
Oldfloss
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8 Replies
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Annieapple profile image
AnnieappleGraduate

🍏 Thank you Oldfloss and Dexy5

Oldfloss profile image
OldflossAdministratorGraduateβ€’ in reply toAnnieapple

I am glad it was flagged up again. I feel that a few folk may have these issues and are wondering why... x

Dexy5 profile image
Dexy5Graduate

Ha Ha, a perfect picture for the issue Oldfloss . I was missing messages to say my virtual friends had posted. Back to normal now. However, if I start getting too many, I might have to switch it off again. πŸ˜‚πŸ˜‚

Oldfloss profile image
OldflossAdministratorGraduateβ€’ in reply toDexy5

Me too, a few weeks ago and I do feel, there are a few more out there.... I would not want any of our forum friends to feel they are being ignored !

Katnap profile image
KatnapGraduate

Morning πŸ‘‹

Oldfloss profile image
OldflossAdministratorGraduateβ€’ in reply toKatnap

Hi..x

AlMorr profile image
AlMorrAmbassadorGraduate

Just to say Oldfloss that I am still receiving emails from Healthunlocked and replying and congratulating runners on their achievements.

Oldfloss profile image
OldflossAdministratorGraduateβ€’ in reply toAlMorr

Thanks Al..it seems just a few folks!

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