New Garmin watch won’t automatically sync to strava on my mobile!!

Can anyone help please? I got my new Garmin forerunner yesterday, set it all up. I got the Garmin account & strava accounts set up in my iPhone apps. Have been using strava for a while to upload from my phone with no problems. My Garmin watch won’t automatically sync to my strava & I don’t know why. I think I’ve tried everything!!

[Buddy34 Graduate]

See if this helps if not let me know

support.strava.com/hc/en-us...

[Hidden in reply to Buddy34]

I’ve done all of this & still nothing. It’s so frustrating. I’ll just wait & see if patience works. I’ve searched online, YouTube, everywhere lol. Thank you though

[Buddy34 Graduate in reply to Hidden]

Try going into strava go to settings , then click' link other sevices' and see if garmin connect is there

[GoGo_JoJo Graduate in reply to Hidden]

It is frustrating, it usually happens to my hubby though, not me and he's on apple too so I don't know if that has any bearing or not

[GoGo_JoJo Graduate]

Has your run gone up to the Garmin Connect app? There can often be a delay updating between connect and Strava, especially at the weekends around peak times. If the watch has synced with connect, it should find it's way to Strava eventually.

You need to have the device set up in Strava as well.

[Hidden in reply to GoGo_JoJo]

Yes I’ve got my stats on my Garmin connect already & that was at 9am this morning 🙄. I’ll keep waiting thanks

[GoGo_JoJo Graduate in reply to Hidden]

If it doesn't appear by tomorrow you can log into the connect website (not the app) and export the activity as a .gpx file and then import that into Strava.

Test the connection by doing a dummy activity... cardio etc for a minute or 2 and see if that syncs.

[runwithdog Graduate in reply to Hidden]

i had 2 strava accounts when i first started and was totally baffled and annoyed then discovered it depended who/how i logged in (goggle or fb) so was able to delete one.dont know if this helps?

[Hidden in reply to runwithdog]

I’ll give it a go. Thank you

[ArthurJG Graduate]

It’s not the watch that connects to Strava it’s the Garmin Connect app. In my experience when I have sync issues it’s the watch not talking to the Garmin app. Usually fixed by turning phone Bluetooth off and on again but sometimes it’s a bigger faff than that. Once the Garmin app has the data it shunts it to Strava pretty quickly.

[Hidden in reply to ArthurJG]

The Garmin app had all the info/stats showing & worked fine but it never logged it all into strava so I just manually logged my info into strava in the end. I decided to do a 5 min test run to post into strava late last night & it’s worked!! No idea how or why but it’s now working. Faith is restored lol. Thanks

[ArthurJG Graduate in reply to Hidden]

That sounds vaguely familiar. I know it took me a while to get it all working and I can’t remember what I did in the end but I’m sure it was something I’d tried previously.