New phone

[opticchaos89]

Hi guys, only just joined this page.

Got a new phone recently and downloaded the app, only to find all the data from my previous runs is gone! Is there anyway to get it back?

Thanks

[IannodaTruffe Mentor]

Welcome to the forum.

This guide to the plan is essential reading healthunlocked.com/couchto5...

You can set the app running to complete each run.

Enjoy your journey.

[opticchaos89 in reply to IannodaTruffe]

So there is no way to recover my runs in the app? As that guide didn't have anything about that

[Millsie-J Graduate in reply to opticchaos89]

As above, Just go to each run on your phone and scroll through, or let it run through, it will record as completed. If you mean you are using a tracking app and thats what you want to recover, sign into your account on the app on your new phone.

As this is a more general question relevant to only a few who change their phone mid programme, such items are not included in the guide that Iannoda kindly forwarded to you.

[opticchaos89 in reply to Millsie-J]

Ok, it's a shame that you can't sign in the Cto5K app and keep it all. I'm on week 9 as well ☹️ Thanks for the info.

[Millsie-J Graduate in reply to opticchaos89]

What is it that you are trying to recover about the runs?

[opticchaos89 in reply to Millsie-J]

Dates done and feelings before and after etc.

[Millsie-J Graduate in reply to opticchaos89]

Do you still have the info on the old phone that you could make notes/ transfer? Im not sure if you can edit the date of a run in the App, I used the Podcast. Maybe one of our forum members may be able to give you pointers.

[opticchaos89 in reply to Millsie-J]

Thanks anyway, but I'm not quite that bothered. Was just hoping that someone knew a trick I couldn't fathom out.