Music not syncing

[Running59]

Week 4 started but the problem I have is that the music stops playing halfway through the program. Followed by the program itself. This has happened twice and I’ve had to rely on my watch to give me times to run, walk etc. Hope you can sort this out asap.

[Bluebirdrunner Graduate]

Hi, Running59, if you are using the app its probably your phone losing signal causing the problem. Could just be a one-off, if not the podcasts which are downloaded to your phone/mp3 device will solve the issue... the coach is Laura, and the music is interesting😆...you will want to be successful every run to move forward!😉

Good luck 😊

[Running59 in reply to Bluebirdrunner]

I’m using the app from apple store not the podcast I changed my run location still had the same problem. It worked fine today hopefully the recent update fixed the problem

[Tasha99 Graduate]

Are you using the One You BBC get inspired app? I’ve not had a problem with that. You can play your music at the same time and it will automatically lower the volume when voice prompts come on. You can skip through the runs you’ve done if you need to swap onto it.

[Running59]

Yes it’s that app happened twice last week completely messed up my 2 runs. This morning it worked ok but instead of focusing on my runs I’m focusing on whether the app will stop running again. The app was updated on the apple store and I think it was a fix to this problem. 🙁