Can't login as Ezabella

I've created a new profile with user name: Noele, as I wasn't able to login with my existing user name: Ezabella (Can't remember the password) and I would like to be able to be part of the CLL Community again, but now with the new user name: Noele, I am unable to access any articles written by members thise I am familiar with their names. For instance, I can't see any written articles from member/administrator AussieNeil. I couldn't reset my previous login details as I haven't received email from Health Unlocked, so I created a new profile with user name: Noele, and different email than the previous email for user name: Ezabella. I'd be thankful if I can get a reply from AussieNeil to help sort out this issue. Thanks, new User Name: Noele

Previous User Name: Ezabella

[AussieNeil Partner Administrator]

Ezabella, account management is the responsibility of HealthUnlocked Support, whom you can email at [e-mail], but let's see what we can do.

First off, unfortunately, HU can't merge accounts, so you'll need to regain access to your old account; healthunlocked.com/user/eza...

You should be able to do this by logging out of HU, then going to healthunlocked.com/ , then selecting "Already a member? Log in" Select/click on "Log in"

That should bring up the attached login window. Select/click on "Forgot your password?"

(Continued)

Ask for a password reset by selecting/clicking on the blue text "Forgot your password?"

[AussieNeil Partner Administrator in reply to AussieNeil]

That gives you a new page, where you can enter your email address for your Ezabella account. Enter that address and select/click on "Send link to my email" and you'll be given a link to reset your password for your Ezabella account, so you can log in and regain access to your past posts and replies.

I'll look forward to your post from your old account soon, after which you can delete your temporary Noele account healthunlocked.com/user/Noele via the Settings menu healthunlocked.com/settings

At the very bottom, you'll see:

Close my account

Select/click on "I want to close my account"

Neil

Enter your HU notification email address for your password reset