Muting a member in Private Messages/Chat - CLL Support

CLL Support

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Muting a member in Private Messages/Chat

AussieNeil profile image
AussieNeilPartnerAdministrator
11 Replies

HealthUnlocked have just released a new feature - the ability to mute a member from contacting you directly via private message, which they describe below:

There have been several requests for this feature in previous years so we’re really pleased to have overcome the complexities of the task.

The feature has been implemented so members can mute any members that are using ‘Chat’ inappropriately. We still advise members to report any material that is: suspicious, commercial, offensive or abusive so we can take appropriate action.

There are a few important things to remember:

1) You can only mute a member from contacting you directly (one-to-one messages only)

2) The messages exchanged with this member will be removed from your ‘Chat’ inbox

3) If you are in a group with a muted member, you may still receive group messages from this member

4) The member will not be notified they have been muted

5) If you unmute a member, the messages they sent prior to being muted will be restored in your ‘Chat’ inbox

For more details on how to mute and unmute a member, see our help article here: support.healthunlocked.com/...

You can report inappropriate Chat messages to HealthUnlocked Support by selecting the three dots below the Chat message and selecting the 'Report' option. More about using Group Chat and how to report Chat messages here: healthunlocked.com/cllsuppo...

Neil

Written by
AussieNeil profile image
AussieNeil
Partner
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11 Replies
Newdawn profile image
NewdawnAdministrator

Pleased to hear of this facility Neil.

This link doesn’t appear to be opening;

For more details on how to mute and unmute a member, see our help article here: healthunlocked.com/customer...

Newdawn

AussieNeil profile image
AussieNeilPartnerAdministrator in reply to Newdawn

Now fixed!

Justasheet1 profile image
Justasheet1

Thanks Neil. I just muted you. 😂

Jeff

MsChief profile image
MsChief

Any crocodiles in that murky water under the log? 🙄

AussieNeil profile image
AussieNeilPartnerAdministrator in reply to MsChief

I don't think the pelicans and ibis would be so complacent if there were any crocs. Snakes maybe. The photo was taken in a conservation park, where the biggest problem I had was getting an emu to move out of the way so I could exit the enclosure it shared with other emus and kangaroos. It was about my height and not at all concerned at my approach.

Neil

Jm954 profile image
Jm954Administrator in reply to AussieNeil

Crikey Neil! Aren’t Emus quite dangerous?

Pleased to hear about this new feature 😊

Nathalie99 profile image
Nathalie99 in reply to Jm954

I thought so too...That's why I was standing at a safe distance 😊

Jm954 profile image
Jm954Administrator in reply to Nathalie99

Glad that you're the sensible one! ;)

Psmithuk profile image
Psmithuk in reply to AussieNeil

Probably off topic - apologies - just wanted to say my visit to Australia included seeing pelicans flying about, to me this was a zoo or picture book bird. Wonderful!

MsChief profile image
MsChief in reply to AussieNeil

Wonderful composition. Thank you for sharing your work.😇

Stretch1 profile image
Stretch1

Really beautiful photo - love the idea of being up close and rubbing elbows with an emu - don’t have many emus here (or kangaroos for that matter)

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