Muting a member in Private Messages/Chat - CLL Support

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Muting a member in Private Messages/Chat

AussieNeil
AussieNeilAdministrator
11 Replies

HealthUnlocked have just released a new feature - the ability to mute a member from contacting you directly via private message, which they describe below:

There have been several requests for this feature in previous years so we’re really pleased to have overcome the complexities of the task.

The feature has been implemented so members can mute any members that are using ‘Chat’ inappropriately. We still advise members to report any material that is: suspicious, commercial, offensive or abusive so we can take appropriate action.

There are a few important things to remember:

1) You can only mute a member from contacting you directly (one-to-one messages only)

2) The messages exchanged with this member will be removed from your ‘Chat’ inbox

3) If you are in a group with a muted member, you may still receive group messages from this member

4) The member will not be notified they have been muted

5) If you unmute a member, the messages they sent prior to being muted will be restored in your ‘Chat’ inbox

For more details on how to mute and unmute a member, see our help article here: support.healthunlocked.com/...

You can report inappropriate Chat messages to HealthUnlocked Support by selecting the three dots below the Chat message and selecting the 'Report' option. More about using Group Chat and how to report Chat messages here: healthunlocked.com/cllsuppo...

Neil

11 Replies
oldestnewest
Newdawn
NewdawnAdministrator

Pleased to hear of this facility Neil.

This link doesn’t appear to be opening;

For more details on how to mute and unmute a member, see our help article here: healthunlocked.com/customer...

Newdawn

2 likes
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AussieNeil
AussieNeilAdministrator
in reply to Newdawn

Now fixed!

2 likes
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Justasheet1

Thanks Neil. I just muted you. 😂

Jeff

2 likes
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MsChief

Any crocodiles in that murky water under the log? 🙄

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AussieNeil
AussieNeilAdministrator
in reply to MsChief

I don't think the pelicans and ibis would be so complacent if there were any crocs. Snakes maybe. The photo was taken in a conservation park, where the biggest problem I had was getting an emu to move out of the way so I could exit the enclosure it shared with other emus and kangaroos. It was about my height and not at all concerned at my approach.

Neil

3 likes
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Jm954
Jm954Administrator
in reply to AussieNeil

Crikey Neil! Aren’t Emus quite dangerous?

Pleased to hear about this new feature 😊

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Nathalie99
Nathalie99
in reply to Jm954

I thought so too...That's why I was standing at a safe distance 😊

2 likes
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Jm954
Jm954Administrator
in reply to Nathalie99

Glad that you're the sensible one! ;)

2 likes
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chrisgrannyUK

Probably off topic - apologies - just wanted to say my visit to Australia included seeing pelicans flying about, to me this was a zoo or picture book bird. Wonderful!

5 likes
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MsChief
MsChief
in reply to AussieNeil

Wonderful composition. Thank you for sharing your work.😇

1 like
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Stretch1

Really beautiful photo - love the idea of being up close and rubbing elbows with an emu - don’t have many emus here (or kangaroos for that matter)

4 likes
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