Garmin help😊: Question for people with more... - Bridge to 10K

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Garmin help😊

Buddy34 profile image
Buddy34Graduate10
16 Replies

Question for people with more experience of garmin than me.

Yesterday my run saved in my watch but did not upload to garmin connect, that's fine these things happen.

Now when I go to history then records it says my furthest run is 5.16k.

Don't understand when I've ran 5, 10ks.

Does anyone know what's going on with my watch 🙄

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Buddy34 profile image
Buddy34
Graduate10
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16 Replies
Brian-P6 profile image
Brian-P6Graduate10

Hi Buddy,

I'm not sure about this one, but it's a possibility.

If you go to Garmin Connect on your PC (not sure about the phone app, I've always done this bit on my PC).

On the menu on the left, scroll to the bottom where 'Personal Records' are in yellow text and click.

It will then list all your personal records and any new ones will have a blue 'Accept' button for you to accept the new record. Try clicking on that to accept it and then see if it syncs to your watch.

Buddy34 profile image
Buddy34Graduate10 in reply toBrian-P6

Thanks will try this 😊

ArthurJG profile image
ArthurJGGraduate10 in reply toBuddy34

Yep I discovered that too, you have to ‘accept’ a record on your watch before it uploads to the app. For example you may run/walk a marathon and time it as a run. But you may not want to record it as your longest run because you know you walked a lot it of and some people may want to save that record for distances where they’ve run the whole way. So the system asks you to confirm you want the record to count before it puts it in the app.

Buddy34 profile image
Buddy34Graduate10 in reply toArthurJG

Think garmin is playing up a bit because when I ran a few 10ks before Christmas they were on the watch now they've disappeared.

ArthurJG profile image
ArthurJGGraduate10 in reply toBuddy34

The watch has much less memory than your phone so old runs will be deleted eventually to make room for new ones.

Buddy34 profile image
Buddy34Graduate10 in reply toBrian-P6

It worked , I now have yesterdays run on my watch. Thanks😊

Brian-P6 profile image
Brian-P6Graduate10 in reply toBuddy34

Glad to help :-)

runwithdog profile image
runwithdogGraduate10 in reply toBuddy34

i had trouble y`day ,my garmin didnt connect to strava on pc the it showed december runs...i think a glitch?

RunRunRun13 profile image
RunRunRun13Graduate10

I’ve had problems with my watch too the last few days (wasn’t showing steps or my runs on app) and switched phone and watch off...then when I turned back on it was back to normal.

Try sync again and hopefully it works for you.

Buddy34 profile image
Buddy34Graduate10 in reply toRunRunRun13

Last night I unpaired the phone and watch then linked them again. Took the dog out started the watch and it uploaded the walk with a map so it's working again. What I will do now and again is switch the watch off and on again as I never do it 😊

RunRunRun13 profile image
RunRunRun13Graduate10 in reply toBuddy34

Glad it’s back to normal for you

Oldgirlruns profile image
OldgirlrunsGraduate10

Looking at the responses Buddy and given my own Garmin problems this morning, I wonder if this is a Garmin issue rather than individual devices- but I’m very un-techy so who knows!

runwithdog profile image
runwithdogGraduate10 in reply toOldgirlruns

i thought it was just me but reading this,then maybe not.

Buddy34 profile image
Buddy34Graduate10 in reply torunwithdog

Was taking to someone else who was doing a treadmill run. Garmin only tracked half the run and kept looking for gps even though he pressed on indoor run. Hope it gets fixed 😊

limberlou profile image
limberlouGraduate10

Haha yes I logged a Pilates session last night and another this morning. It shows up in my Garmin Connect but hasn’t synced to my Strava. I was going to plug my watch into my old laptop and synch it to Garmin Express. Sometimes that finds missing stuff

Knittingrunner profile image
KnittingrunnerGraduate10

Mine does this quite often. I turn my phone off and then back on in close proximity to my phone and hey presto it uploads to Connect. Hope you get it fixed. 🏃🏻‍♀️😊

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