I dropped my Fitbit Versa on a stone floor the other day and it has cracked from side to side. It was a birthday present and I cant afford to replace it at the moment. Ive tried the local phone screen repair guys who are great but dont touch watches. Fitbit wont repair it (its not repairable under warranty) but have kindly offered me a discount on the newer version. Its still too expensive for me right now. Has this happened to anyone else? Did you manage to come up with a fix rather than replace? Just looking for any ideas really. Thanks
Fitbit Fail: I dropped my Fitbit Versa on a... - Bridge to 10K
Fitbit Fail
sorry , I cant help.... but I feel for you. hope you find a reasonable solution soon. you would think being sportswear they would make them a bit more hardwearing. good luck
Just an idea, but if the screen isn’t too badly cracked and you can still read it, could you buy a screen protector (if they make one for Fitbit?) It would be a temporary fix, but it should prevent it from cracking any more. They cost next to nothing on Amazon. I just ordered one for my Garmin, and I already use one on my iPhone. 😀
oh no - so sorry for you. I can't believe fitbit don't repair the screens!
There is a repair shop called ismash- if you can find one near you. They do apple watch screen repairs so i can't see why they wouldn't be able to repair the versa?
good luck Emma
Maybe worth claiming on contents insurance if you've got it? That might be the dullest sentence i've ever written 😂
Haha! No fun being an adult is it I may have to but was trying to avoid it in case the premium went up - thanks tho
The premium will go up 😕
My husband broke his at the side of the strap You couldnt replace the strap on early models, so I had a google and found a gem of advice. There is a fitbit chat line It was suggested that if you’re polite you maybe can sweet talk your way to free replacement I thought it worth a try as the watch was out of warranty
I gave it a whirl. Answered Fitbit chat questions honestly. (You type in your answers) and it worked! I got a free replacement for OH. He got a new model too, Nothing ventured 😃👍
Just wondering whether your contents insurance will cover this?
Just as a thought for next time... I have a 3 with a metal strap. It's waterproof so I just don't take it off except when it needs a charge (which is less often than the Charge HR)