ADAPTED ROOMS: Booking an adapted room can... - Ataxia UK

Ataxia UK

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ADAPTED ROOMS

robo1 profile image
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Booking an adapted room can sometimes be a lottery as to what you are likely to get. Some hotels seem to think that a couple of handrails some where near the loo is all that is required whilst others provide a fully equipped wet room with handrails every where. We even went to one hotel where the doorway to an 'adapted' room was too narrow for my (standard) wheelchair. I don't know about the handrails in the bathroom as we did not stay. The hotel has now closed down! And why do they seem to think that disabled people need a low bed.

We have always found that Premier Inns seem to offer an acceptable standard but do ask for 'elephant feet' when booking.

Please share your experiences (good or bad) so that we can all benefit. ~ Bob

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robo1 profile image
robo1
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Veteran250 profile image
Veteran250

My wife and I have been to Broadway Park Hotel(Shearings) on the Isle of Wight..... prior to booking we ask is it disabled friendly and we were told yes!

The main entrance has five steps up to front door, ramp entrance about fifty yards further along but at top of ramp there is still a step to ride over about two inches high. All doorways are normal sized doors( not for wheelchair) but room had normal high bed, it had bath and shower with seat and handrails on bath and shower,, room also had usual complimentary tea/coffee / milk and sugar etc.

Sunken gardens not accessible to wheelchair users and there are only two mobility parking spaces which must be booked in advance at £5 per night , opposite ramp entrance..... we will not return!

Angelcake1 profile image
Angelcake1

We stayed in the Premier hotel near Manchester Airport a month ago. I booked online for the adapted room and looked for the hotels direct telephone number to confirm. I couldn't find their direct number only a premium rate one, which I presume went to a call centre, I didn't call.

When we arrived the room only had a bath and if a wet room was needed I was told it had to be asked for. There wasn't provision for this online or any mention that these type of rooms needed to be specially booked. I assumed an adapted room meant accessible . It wasn't a problem as we only stayed one night and had to get up very early, no time for me to shower my husband. We had stayed previously at a premier inn maybe in stansted, this had a wonderful sized wet room, basic in decor etc, but that didn't matter at all, just an overnight stop.

We also stay at the Travelodge in Bournemouth, their adapted rooms too only have baths, we still choose to stay as the bathrooms are very big, it's cheap and close to where we need to be. Usually it's for around 5 days, so it's strip washes and bed baths.

It is becoming increasingly difficult for us to stay in hotels, we need so much equipment, hoists, airflow mattress, profile bed etc, we make do best we can, otherwise we would never get out and about.

robo1 profile image
robo1 in reply to Angelcake1

Wherever we are staying, we have found it always best to phone the Hotel direct and discuss our requirements with them. Regarding Premier Inns, we normally book online and then phone and ask for a room with wet room as you cannot book them online. ~ Bob

murcia profile image
murcia

I stayed in a 5 star hotel a few back ( not in this country) for a wedding their accessible room was just a wide door to get in the room bathroom was a nightmare made my weekend very stressful

wibblywobbly profile image
wibblywobbly

the best facilities I have found was at Best Western Hotel, Vannes in Brittany. The had wide doors, a proper wet room with a removable seat in the shower and rails all the way round the shower. Correct rails for the toilet. An emergeny pull cord. And adequate space in the room for the wheelchair. I told them how refreshing it was to find a properly equipper room.

However not all Best westerns are up to this standard

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