Complaint About Treatment At The GP’s Practice .....
Further To Your Letter Dated #######
Received ####### Where I Would Like To Thank You For Investigating My Complaint Further
As You Say In Your Letter My Doctor’s Did Take Proactive Steps In Early Days Of My Treatment Trying To Treat And Diagnose My Symptoms As You Described In Your Response When At My Gp’s Practice In Early November 2011 Ordering Heart X ray Monitors Up To January 2012
But When They Come Back All Clear In January 2012 But My Symptoms Persisted My Doctors Took The Decision And Or Option I Was Suffering From Stress /Anxiety And Panic Attacks To Explain My Pains In My Chest / Walking Breathing Problems Despite Me Telling My Doctor’s I’ am Having Breathing Problems Because I Can’t Breath
But The Bone Of Contention Is
(1) Not Being Referred To Lung Specialist
(2) Tampering With My Medical Records “inconsistencies or deleted entries”
(3) Regarding Young Female Doctor’s Attitude
(4) Inappropriate And Dangerous Medication Treatment I Received From The Practice With Regard There Treatment Management Of My Condition
Examples Of Contentious Issues I Feel Have Caused Me Harm
POINT (1)
My Practice Doctor’s Did Not Want To Refer Me To A Lung Specialist Given My Condition Was Getting Know Better And Was In Fact Getting Worse And I Had Told My Doctor My Condition As Nothing To Do With Stress And If I Am Suffering Panic Attacks Its Because A Can’t Breath Nothing To Do With Stress And How I Would Like To Be Referred To A Lung Specialist On Several Occasions With Different Doctors
To The Point It All Come To A Head When I Had To Call A Ambulance Due To My Gp’s In Action On My Condition That Resulted In Me Suffering For Nearly A Year Of Dizziness Blackouts Walking Breathing And Heart Problems Pains In My Chest And It Was Only When I Was Taken Hospital They Did A X ray And Told Me Diagnosed Me With Chronic Lung Disease In June 2012
But Like Your Letter Fails To State It Was Not My Gp’s Practice That Ordered My Chest X ray It Was The Hospital That Did The X ray …. But The Next Day I Did Tell My Doctor At Gp’s Practice As I Was Still Not Feeling Well And What The Hospital Doctor Had Told Me
My Gp Doctor Told Me He Can’t See Anything And Carried On Treating Me For Stress Panic Attacks As My Medical Records Show It Was Only In July 2012 The Nurse At My Gp’s Practice Did A Lung Function Test Contrary To Your Letter The Practice Nurse Did Not Do My Chest X ray Like You Stated In Your Repose To My Complaint
POINT (2)
Tampering With My Medical Records “inconsistencies or deleted entries” In Your Letter You Talk About Your Automated Medical Reports Generated Automatically By The Computer System Ect Ect
Which In My View Is All Very Well And Good But I Feel You Have Missed The Point I Was Making “from medical records i have retained” From Those Submitted To The DWP From My Doctor There Is Inconsistencies And Or Deleted Entries That Have Caused Me Harm And Undue Suffering That In My Option Have Nothing To Do With What You Have Talked About In Your Letter
As My Doctors Had Signed Entries So Could Not Of Come From Hospital Investigations As You State In Your Letter The Inconsistencies And Or Deleted Entries Come From My Doctor And The Practice The DWP Was In Contact With Why Would The DWP Have Vital Entries Missing On There Copy Of My Medical Records Received From My Doctor And Practise But Actions Like These Have Caused Me Undue Suffering As The Agenesis Are Not Getting A Accurate Picture Of My Illness Gp’s Records Or History
POINT (3)
When I Walked Into Practice With Heart Breathing Problems A Young Female Doctor Who’s Name A Don’t Have Was Preparing For A Practice Meeting And Photo Copying At The Sectary’s Desk I Asked The Receptionist Could A See A Doctor As A Feel Like Am Going To Drop Dead
The Receptionist Told Me All The Doctors Was In A Meeting Now I Had Seen The Doctor So I Said A Could Do With Really Seeing One As I Don’t Feel Well The Doctor Could Hear What Was Going On As She Was Right Next To Receptionist The Receptionist Asked The Doctor Could She See Me As It Would Only Take A Minute In Which She Made A Point Of Telling The Sectary She Was To Busy
I Asked The Receptionist Would She Phone For A Ambulance For Me At This Point The Receptionist Asked The Doctor Again If She Would See Me The Doctor Did Agree To See Me But It Was Obvious She Was Not Happy As She Was So Kind To Point Out “How Inconsiderate I Was And Its Not All About Me” Wile Taking Me To Be Examined A Can’t Describe How That Upset Me And Made Me Feel
POINT (4)
Inappropriate And Dangerous Medication Treatment I Received From The Gp’s Practice With Regard There Treatment Management Of My Condition From January 2012 Till When I Was Seen By The Lung Specialist At ######### Hospital
October 2012 When I Started Being Treated With Proper Medication For My Condition As I Stated At The Start Of My Letter Where I Stated My Doctor’s Did Take Proactive Steps In Early Days Of My Treatment Trying To Treat And Diagnose My Symptoms I Described Presented But January 2012 After My Heart Test My Treatment Doctors Proactive Approach Stopped Even Tho My Symptoms Suffering Had Not
As You State In Your Letter In The View Of The Doctor’s Where They State My Treatment Was Wholly Consistent And Test Where Carried Out I Would Agree In Part But Have To Strongly Disagree
As After My Heart Test Back In January 2012 No Other Test Where Done As To My Condition Or Illness Despite The Several Referral Request I Made With The Doctors Regarding The Pains In My Chest Breathing Problems And What I Had Told Them About My Aunt Dying Of Lung Cancer And How I Was Worried As I Had Been Exposed To Asbestos In My Previous Working Environments
But My Doctor’s Continued Treating Me For Stress / Anxiety Even Upto And Beyond Me Being “as my medical notes confirm ” Taken To Hospital Where They Diagnosed Me With Chronic Lung Disease
As I Was Told By My Gp’s They Could Manage My Now Chronic Lung Condition Which Involved Not Referring Me To A Specialist Despite Making Ongoing Request Telling Me To Blow In A Bag When Am Having One Of My Breathless Attacks And To Stop Calling Ambulances When A Can’t Breath
July 2012 Is When I Received Ventolin Blue Inhaler From My Gp To Help With My Condition After I Had Seen The Practice Nurse
I Asked Again To Be Referred To A Lung Specialist As My Condition Was Not Improving But My Doctor Referred Me To A Neurologist At ##### Hospital And Prescribed Anti Depressants Beta Blockers And As My Condition Was Getting No Better And My Doctors Prescribed A Other Inhaler Serevent Which My Now Lung Specialist As Said Is Inappropriate And Dangerous Given My Chronic Condition
Given Your Limited Response To My Complaint About Issues Raised At Our Meeting At ############# Regarding My Treatment I Was Hoping To Resolve This Mater But I Feel I Have No Choice But To Proceed With My Two Complaint As In Your Letter There Is No Assurances And I Don’t Feel Given My Experiences As Described In This Letter
“like for example i said to my doctor at the practice when hospital diagnosed me with chronic lung disease where did my doctor get mild from as they never done any test”
I Was Offered Wholly Consistent Treatment I Feel The Delay In My Treatment Diagnoses Issue And With My Medical Records As Caused Me Personal Suffering I Feel My Gp’s And The Medical Practice Has failed Me In My Treatment And Care And My Health As Suffered
I Will Be Raising A Complaint Before ####### With LOCAL PRIMARY CARE TRUST With Regarding Tampering With My Medical Records “inconsistencies or deleted entries”
And I Will Be Raising Issue With GMC Regarding My Treatment As I Feel In My Case It Dropped Below There Standards