🌟 HU email notifications - have you stopped rec... - Active 10

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🌟 HU email notifications - have you stopped receiving them? 🌟

linda9389 profile image
linda9389
β€’2 Replies

We are aware that some members - myself included - have not been receiving notification emails from HU.

In my case the emails stopped on Tuesday morning. HU have checked and it seems that my account had been blocked in their system; they have now unblocked it and my notifications are working again.

If you are still experiencing issues receiving HU notification emails, can you please contact the HU technical team via this link support.healthunlocked.com/...

Email: the email address you are using to access your HU account

Subject: Not receiving HU notification emails

Message: I have been asked to let you know that I am no longer receiving HU notification emails. Could you investigate for me please. (If you know for sure when they stopped, you could add this information).

It is possible that this issue is linked to the Google outage earlier this week, so hopefully won’t happen again, but the more accounts HU investigate, the more likely they are to be able to understand why the issue has occurred.

If you are still having the issue and the HU technical team do not seem to be resolving it, please do let us know in the comments below.

(Posted in Marathon, Bridge, C25K, S&F and Active10)

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linda9389 profile image
linda9389
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Sue2607 profile image
Sue2607

I have messaged support as I am in the same position thanks for posting πŸ‘

linda9389 profile image
linda9389 in reply to Sue2607

Great, sorry for the inconvenience but hopefully it will be a quick fix now. Do let us know if not!!!

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