Since a recent update, or changing my phone, the app no longer counts my steps and I get the above error message. Any ideas?
NOT_AVAILABLE: Since a recent update, or changing... - Active 10
NOT_AVAILABLE
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ZULU_1
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4 Replies
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Have you tried uninstalling and reinstalling the app again?
For help contact oneyou@phe.gov.uk
This has also happened to me when I changed my phone. It just won't stay at all.
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