NOT_AVAILABLE

[ZULU_1]

Since a recent update, or changing my phone, the app no longer counts my steps and I get the above error message. Any ideas?

[roseabi]

Have you tried uninstalling and reinstalling the app again?

For help contact [e-mail]

[ZULU_1 in reply to roseabi]

Didn't work.

[roseabi in reply to ZULU_1]

The reinstall didn't work? I'm afraid the best you can do is contact One You then 😟

[hcw20]

This has also happened to me when I changed my phone. It just won't stay at all.