Trouble with the 12 week plan

[Virgo55]

I wonder if any body else has this problem using the 12 week plan?

I input my daily calories and exercise etc. When I go back to review a previous day, I find that the data I added has disappeared.

[Tiggerr]

You'll have to excuse my ignorance but is there somewhere to use the plan online? I was only aware of a downloadable version that you could print off and fill in manually.

[Virgo55 1st 7lbs in reply to Tiggerr]

Hi Tiggerr

It’s I who needs excusing I really struggle with tech. I’m sure I’ve got the plan downloaded as an app. I have the icon on my home screen and was able to enter my starting weight and waist measurement at the beginning and end of the first week. Those measurements were automatically carried forward to the start of the second week.

However, when I go to review a previous day, I often find the total calories for the day have disappeared. The exercise details are still there. I just wonder if there is something I should be doing to save the data. Sometimes it’s still there Sometimes it’s not.

Sorry this was a bit long-winded!

[moreless Administrator 7 stone]

I'm assuming you're talking about the 12 week pan App, Virgo55?

I have to say I've never used it, so can't help out. Is there a help desk for it? I can't even check for you, because I don't have an iphone, sorry

[Virgo55 1st 7lbs in reply to moreless]

It is the app, moreless. I don’t know if there is a help desk. Am still trying to figure out how this all works. Am a bit of a technophobe!

[moreless Administrator 7 stone in reply to Virgo55]

Me too, Virgo, that's why I use pen and paper!

I'm afraid there's only 1 Admin that has an iphone and she's away at the moment, but I'll leave a message for her to check for you and we'll get back to you.

I don't know if you can find anything here to help you

itunes.apple.com/gb/app/nhs...

Fingers crossed!!

[Virgo55 1st 7lbs in reply to moreless]

Thank you. I really would appreciate any help.

[moreless Administrator 7 stone in reply to Virgo55]

I've sent the message, but she won't be back until tomorrow, so be patient

[Mulux20 in reply to moreless]

I didnt know there is ann app for the 12 week weight loss plan. I have used the printed hard copy which i found it easy and handy to follow but i will assume that an app is more handy as the phone is always with me and I will record anytime of the day.

Thanks for the link

[IndigoBlue61]

I don’t know what the issue is Virgo55 but I will have a look at it later on today and get back to you

Anna

[Virgo55 1st 7lbs in reply to IndigoBlue61]

Thank you Anna61.

[IndigoBlue61 in reply to Virgo55]

Ok, i am downloading the NHS12 Week plan App . . . I’ll have a play and get back to you later 😊

[IndigoBlue61]

Hi Virgo55

I’ve had a little,play, it looks like a useful little App (but not as comprehensive as MyFitnessPal for tracking daily calories)

I’ve had no problems with going back into the previous day, so suspect it’s a glitch in your version.

Right at the bottom,where it says ‘about’ there is a link to a help desk so I suggest you email them

Hope this helps

Anna

[Virgo55 1st 7lbs in reply to IndigoBlue61]

Thank you Anna61. I might try that.