News on the Upgrade to HealthUnlocked - Weight Loss Support

Weight Loss Support

114,976 members61,218 posts

News on the Upgrade to HealthUnlocked

matt profile image
matt
1 Reply

As many of you have noticed there’s been an interruption to service today with a new-look site that replaced the existing one. It was a big moment for HealthUnlocked - the changes come as a result of nine months of channeling feedback from 150,000 of our members who have come to us suggesting even better ways of communicating, sharing information and supporting each other.

Many today have been dealing with some of the early niggles and bugs and being very helpful with your feedback. We know how much many of you depend on this community. Heartfelt apologies if it has been a bit frustrating for some.

We guarantee:

The new features will significantly improve what you can do in HU in future

Other improvements will appear over the next weeks and months

We won’t stop until we’ve ironed out any bumps

We ask for your help over the next few days:

- To let us know any issues you can spot at support@healthunlocked.com

To bear with us. We’ll get there!

We’re a small team of people dedicated to making HealthUnlocked the best network around for managing your health online. Thanks for your understanding and being here to help us achieve that - it’s a group effort.

Apologies if I’m unable to answer individual comments here as we now have over 200 communities across the platform to communicate with.

Matt Jameson Evans

?(HealthUnlocked Co-founder)

Written by
matt profile image
matt
To view profiles and participate in discussions please or .
1 Reply
fitterinfo profile image
fitterinfo

Things are not going well - still many many broken links - I would suggest a system wide inabilty to login and random gender changes to the stored data of users are more than "early niggles and bugs".

I hope that there is some valuable learning taking place!

Not what you're looking for?

You may also like...

Feedback on the upgrade to the site

Hi Everyone, I thought I would write a post to clarify a few issues that are being brought up with...

An update from HealthUnlocked regarding spam posts

Dear NHS Weight Loss Community HealthUnlocked would like to apologise for the level of spam that...

An update regarding the spam in your emails from HealthUnlocked

Dear NHS Weight Loss Community We would like to thank you for bearing with us during this...

Fab 5'ers Monday Group Weigh-in Thread - Did you have any difficulty accessing the thread on Monday?

Hi everyone, I'm writing on behalf of the Fab 5'ers (myself, Prin, Suzybenj, Ruth_Canal_Runner and...

Fab 5'ers Monday Group Weigh-in Thread: Did you have/are you having any difficulty accessing the Afternoon/Evening thread on 14th March 2016

Hi everyone, I'm writing on behalf of the Fab 5'ers (myself, Prin, Suzybenj, Ruth_Canal_Runner and...