does anyone have contact details for a complaint please ? I’ve found a few email addresses online that I can sent the screen shots to , not sure which it is i should use
many thanks
can anyone tell me the complaints process pleas... - Thyroid UK
can anyone tell me the complaints process please that doesn’t involve the admin?
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9 Replies
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PurpleNailsAdministrator
There’s no facility to send screen shots / images privately.
If you see an issue on the forum, please use the report function & add an explanation of what concerns you.
healthunlocked.com/thyroidu...
in reply to PurpleNails
Thank you , but there must be another way. There must be an executive ?
Who you might be able to complain to would be dependent on what it is you wish to complain about. Give us some clues and we might be able to help point you in the right direction. If it's something that can't be shared in public, then send me a message.
in reply to RedApple
it’s a problem that admin have already responded to, so it’s not appropriate to go back to them. I did save the conversations and the photos of the problem id initially contacted them about I feel really strongly about this , and I feel I’m doing the good and right thing by reporting it. I’m not sure if Lynn is the right person or there is someone else ?
Admin don't have any record of previous complaint or communication before from you. Were you using a different member name?
Buddy195Administrator
This link provides useful information about the admin team:
Is it my imagination but if you ‘report’ something the report goes directly to HU rather than to our totally amazing admin team?
Forum reports go to the community admin teams. HU do get a copy, but they don't get involved.
RedAppleAdministrator
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