can anyone tell me the complaints process pleas... - Thyroid UK

Thyroid UK

139,495 members • 163,737 posts

can anyone tell me the complaints process please that doesn’t involve the admin?

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3 months ago•9 Replies

does anyone have contact details for a complaint please ? I’ve found a few email addresses online that I can sent the screen shots to , not sure which it is i should use

many thanks

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9 Replies

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PurpleNailsAdministrator3 months ago

There’s no facility to send screen shots / images privately.

If you see an issue on the forum, please use the report function & add an explanation of what concerns you.

healthunlocked.com/thyroidu...

in reply to PurpleNails3 months ago

Thank you , but there must be another way. There must be an executive ?

RedAppleAdministrator in reply to 3 months ago

Who you might be able to complain to would be dependent on what it is you wish to complain about. Give us some clues and we might be able to help point you in the right direction. If it's something that can't be shared in public, then send me a message.

in reply to RedApple3 months ago

it’s a problem that admin have already responded to, so it’s not appropriate to go back to them. I did save the conversations and the photos of the problem id initially contacted them about I feel really strongly about this , and I feel I’m doing the good and right thing by reporting it. I’m not sure if Lynn is the right person or there is someone else ?

RedAppleAdministrator in reply to 3 months ago

Admin don't have any record of previous complaint or communication before from you. Were you using a different member name?