So, once again my 28-day struggle to get Wockhardt levo has come around again.
First off, my computer wiped my stored passwords, so I couldn't get on the Patient Access site to order a repeat script, and the site wasn't working properly so couldn't reset my password. Not a major problem, I thought. I'll just email my GP, explain the issue, and ask her to sort it. That was Monday.
No sign of the prescription at the pharmacy by Wednesday, so rang the GP. My GP has left the practice (she was the one that has Hashi's, so absolutely gutted by that news), so no one had thought to access her emails. Got a duty GP to issue the script BUT today the pharmacy says they have no Wockhardt (they could have mentioned this yesterday when I called, but no).
I have spent the entire day ringing round pharmacies and no one has it. I've left a message with Wockhardt to see if it's a manufacturing issue. Has anyone else had this problem this month?
I've complained on here before about only getting 28 days supply after I was refused longer scripts, and the ridiculously short time between being able to put in a repeat script and running out of meds. I know others said they were getting longer scripts - some for 3 months, but my surgery has refused.
So, I have 2 day's worth of meds left, no chance of a GP appointment until tomorrow at the earliest, no Wockhardt anywhere, the pharmacy wants a new script if I get something else, so I was forced to buy some online. Hopefully that will come tomorrow.
But this situation is a joke. I already pay for my NDTs and my own blood tests.
Does anyone have any suggestions as to how this mess can be rectified? I think I need to make a complaint in writing, now. What do you think? Is there a way to get a patient-friendly service from a gP surgery?